{"data":[{"timestamp":-16.265,"speaker":"instructor","utterance":"Hi","type":"chat"},{"timestamp":-14.265,"speaker":"navigator","utterance":"Hello","type":"chat"},{"timestamp":-7.265,"speaker":"instructor","utterance":"Please open Stack Exchange website.","type":"chat"},{"type":"browser","timestamp":5.312999963760376,"state":{"screenshot":null,"page":null},"action":{"intent":"load","arguments":{"metadata":{"mouseX":998,"mouseY":52,"tabId":229929858,"timestamp":1688980323578,"url":"https://travel.stackexchange.com/","viewportHeight":649,"viewportWidth":1366,"zoomLevel":1},"properties":{"documentId":"F9C04480BBAE23A6285FAFA3B2244307","documentLifecycle":"active","frameId":0,"frameType":"outermost_frame","parentFrameId":-1,"processId":328,"tabId":229929858,"timeStamp":1688980323427.717,"transitionQualifiers":["from_address_bar"],"transitionType":"typed","url":"https://travel.stackexchange.com/"}},"event_id":0,"element_html":null,"screenshot_effect":null}},{"timestamp":8.735,"speaker":"navigator","utterance":"Sure","type":"chat"},{"timestamp":11.735,"speaker":"navigator","utterance":"Here it is.","type":"chat"},{"timestamp":25.735,"speaker":"instructor","utterance":"Go to unanswered, click on score and send me some questions.","type":"chat"},{"type":"browser","timestamp":30.610999822616577,"state":{"screenshot":"screenshot-1-0.png","page":"page-4-0.html","screenshot_status":"good"},"action":{"intent":"click","arguments":{"metadata":{"mouseX":101,"mouseY":532,"tabId":229929858,"timestamp":1688980348876,"url":"https://travel.stackexchange.com/","viewportHeight":649,"viewportWidth":1366,"zoomLevel":1},"properties":{"altKey":false,"button":0,"buttons":1,"clientX":101,"clientY":532,"composed":true,"ctrlKey":false,"detail":1,"eventPhase":0,"layerX":58,"layerY":7,"metaKey":false,"movementX":0,"movementY":0,"offsetX":29,"offsetY":4,"pageX":101,"pageY":532,"returnValue":true,"screenX":101,"screenY":603,"shiftKey":false,"timeStamp":25751.5,"x":101,"y":532},"element":{"attributes":{"class":"flex--item truncate","data-webtasks-id":"b8a870d2-3819-431f"},"bbox":{"bottom":554.375,"height":26,"left":72.5,"right":143.453125,"top":528.375,"width":70.953125,"x":72.5,"y":528.375},"innerHTML":"\n Unanswered\n ","outerHTML":"
Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (right to a choice between a refund and re-routing \"at the earliest opportunity\") and Article 9 (right to care) apply regardless, the latter provided I haven't opted for a refund.
","tagName":"P","textContent":"Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (right to a choice between a refund and re-routing \"at the earliest opportunity\") and Article 9 (right to care) apply regardless, the latter provided I haven't opted for a refund.","xpath":"id(\"question\")/div[2]/div[2]/div[1]/p[1]"}},"event_id":39,"element_html":"Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (right to a choice between a refund and re-routing \"at the earliest opportunity\") and Article 9 (right to care) apply regardless, the latter provided I haven't opted for a refund.
","screenshot_effect":null}},{"type":"browser","timestamp":144.91299986839294,"state":{"screenshot":"screenshot-40-1.png","page":"page-40-0.html","screenshot_status":"good"},"action":{"intent":"copy","arguments":{"metadata":{"mouseX":717,"mouseY":273,"tabId":229929858,"timestamp":1688980463178,"url":"https://travel.stackexchange.com/questions/161317/do-articles-8-and-9-of-ec261-not-apply-to-flight-cancellations-announced-2-week","viewportHeight":649,"viewportWidth":1366,"zoomLevel":1},"properties":{"composed":true,"eventPhase":0,"returnValue":true,"timeStamp":58087.39999997616},"element":{"attributes":{"data-webtasks-id":"3dc6130b-49d9-4fb4"},"bbox":{"bottom":175.875,"height":90,"left":288.28125,"right":941.5,"top":85.875,"width":653.21875,"x":288.28125,"y":85.875},"innerHTML":"Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (right to a choice between a refund and re-routing \"at the earliest opportunity\") and Article 9 (right to care) apply regardless, the latter provided I haven't opted for a refund.","outerHTML":"Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (right to a choice between a refund and re-routing \"at the earliest opportunity\") and Article 9 (right to care) apply regardless, the latter provided I haven't opted for a refund.
","tagName":"P","textContent":"Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (right to a choice between a refund and re-routing \"at the earliest opportunity\") and Article 9 (right to care) apply regardless, the latter provided I haven't opted for a refund.","xpath":"id(\"question\")/div[2]/div[2]/div[1]/p[1]"},"selected":"Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (right to a choice between a refund and re-routing \"at the earliest opportunity\") and Article 9 (right to care) apply regardless, the latter provided I haven't opted for a refund.\n\nHowever, the Irish national enforcement body just told me Article 8 and 9 don't apply either if the flight was cancelled two weeks or more in advance, and that I can only get a refund and am on my own in terms of getting home.\n\nIs this really the case? Some clarification would be appreciated."},"event_id":40,"element_html":"Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (right to a choice between a refund and re-routing \"at the earliest opportunity\") and Article 9 (right to care) apply regardless, the latter provided I haven't opted for a refund.
","screenshot_effect":null}},{"timestamp":162.735,"speaker":"navigator","utterance":"Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (right to a choice between a refund and re-routing \"at the earliest opportunity\") and Article 9 (right to care) apply regardless, the latter provided I haven't opted for a refund.\n\tHowever, the Irish national enforcement body just told me Article 8 and 9 don't apply either if the flight was cancelled two weeks or more in advance, and that I can only get a refund and am on my own in terms of getting home.\n\tIs this really the case? Some clarification would be appreciated.","type":"chat"},{"type":"browser","timestamp":165.3309998512268,"state":{"screenshot":"screenshot-43-1.png","page":"page-43-0.html","screenshot_status":"good"},"action":{"intent":"click","arguments":{"metadata":{"mouseX":297,"mouseY":336,"tabId":229929858,"timestamp":1688980483596,"url":"https://travel.stackexchange.com/questions/161317/do-articles-8-and-9-of-ec261-not-apply-to-flight-cancellations-announced-2-week","viewportHeight":649,"viewportWidth":1366,"zoomLevel":1},"properties":{"altKey":false,"button":0,"buttons":1,"clientX":297,"clientY":336,"composed":true,"ctrlKey":false,"detail":1,"eventPhase":0,"layerX":254,"layerY":405,"metaKey":false,"movementX":0,"movementY":0,"offsetX":9,"offsetY":21,"pageX":297,"pageY":736,"returnValue":true,"screenX":297,"screenY":407,"shiftKey":false,"timeStamp":78503.89999997616,"x":297,"y":336},"element":{"attributes":{"data-webtasks-id":"b6e15558-2aef-4aa6"},"bbox":{"bottom":405.375,"height":90,"left":288.28125,"right":941.5,"top":315.375,"width":653.21875,"x":288.28125,"y":315.375},"innerHTML":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)","outerHTML":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)
","tagName":"P","textContent":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)","xpath":"id(\"question\")/div[2]/div[2]/div[1]/p[4]"}},"event_id":43,"element_html":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)
","screenshot_effect":null}},{"type":"browser","timestamp":165.8420000076294,"state":{"screenshot":"screenshot-40-0.png","page":"page-44-0.html","screenshot_status":"good"},"action":{"intent":"click","arguments":{"metadata":{"mouseX":284,"mouseY":321,"tabId":229929858,"timestamp":1688980484107,"url":"https://travel.stackexchange.com/questions/161317/do-articles-8-and-9-of-ec261-not-apply-to-flight-cancellations-announced-2-week","viewportHeight":649,"viewportWidth":1366,"zoomLevel":1},"properties":{"altKey":false,"button":0,"buttons":1,"clientX":284,"clientY":321,"composed":true,"ctrlKey":false,"detail":1,"eventPhase":0,"layerX":241,"layerY":390,"metaKey":false,"movementX":0,"movementY":0,"offsetX":53,"offsetY":235,"pageX":284,"pageY":721,"returnValue":true,"screenX":284,"screenY":392,"shiftKey":false,"timeStamp":79014.5,"x":284,"y":321},"element":{"attributes":{"class":"votecell post-layout--left","data-webtasks-id":"a52fbe52-3271-4136"},"bbox":{"bottom":583.65625,"height":497.78125,"left":231.5,"right":288.28125,"top":85.875,"width":56.78125,"x":231.5,"y":85.875},"innerHTML":"\nUPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)
","tagName":"P","textContent":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)","xpath":"id(\"question\")/div[2]/div[2]/div[1]/p[4]"}},"event_id":45,"element_html":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)
","screenshot_effect":null}},{"type":"browser","timestamp":169.94999980926514,"state":{"screenshot":"screenshot-47-1.png","page":"page-47-0.html","screenshot_status":"good"},"action":{"intent":"click","arguments":{"metadata":{"mouseX":299,"mouseY":315,"tabId":229929858,"timestamp":1688980488215,"url":"https://travel.stackexchange.com/questions/161317/do-articles-8-and-9-of-ec261-not-apply-to-flight-cancellations-announced-2-week","viewportHeight":649,"viewportWidth":1366,"zoomLevel":1},"properties":{"altKey":false,"button":0,"buttons":1,"clientX":299,"clientY":315,"composed":true,"ctrlKey":false,"detail":1,"eventPhase":0,"layerX":256,"layerY":384,"metaKey":false,"movementX":0,"movementY":0,"offsetX":11,"offsetY":0,"pageX":299,"pageY":715,"returnValue":true,"screenX":299,"screenY":386,"shiftKey":false,"timeStamp":83124.10000002384,"x":299,"y":315},"element":{"attributes":{"data-webtasks-id":"b6e15558-2aef-4aa6"},"bbox":{"bottom":405.375,"height":90,"left":288.28125,"right":941.5,"top":315.375,"width":653.21875,"x":288.28125,"y":315.375},"innerHTML":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)","outerHTML":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)
","tagName":"P","textContent":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)","xpath":"id(\"question\")/div[2]/div[2]/div[1]/p[4]"}},"event_id":47,"element_html":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)
","screenshot_effect":null}},{"type":"browser","timestamp":173.3349997997284,"state":{"screenshot":"screenshot-49-1.png","page":"page-49-0.html","screenshot_status":"good"},"action":{"intent":"copy","arguments":{"metadata":{"mouseX":787,"mouseY":390,"tabId":229929858,"timestamp":1688980491600,"url":"https://travel.stackexchange.com/questions/161317/do-articles-8-and-9-of-ec261-not-apply-to-flight-cancellations-announced-2-week","viewportHeight":649,"viewportWidth":1366,"zoomLevel":1},"properties":{"composed":true,"eventPhase":0,"returnValue":true,"timeStamp":86509.29999995232},"element":{"attributes":{"data-webtasks-id":"42b62694-32d0-4796"},"bbox":{"bottom":335.375,"height":18,"left":288.28125,"right":345.453125,"top":317.375,"width":57.171875,"x":288.28125,"y":317.375},"innerHTML":"UPDATE","outerHTML":"UPDATE","tagName":"STRONG","textContent":"UPDATE","xpath":"id(\"question\")/div[2]/div[2]/div[1]/p[4]/strong[1]"},"selected":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)"},"event_id":49,"element_html":"UPDATE","screenshot_effect":null}},{"timestamp":176.735,"speaker":"navigator","utterance":"UPDATE Thankfully turned out only the phone representative was incompetent (which is bad enough!) The \"Air Passenger Rights Manager\" e-mailed me saying they'll log my case and that I should drop them a message if Ryanair rejects my claim for reimbursement for two rail tickets (I was originally going to book KLM to get home but went with Ryanair+rail)","type":"chat"},{"timestamp":186.735,"speaker":"instructor","utterance":"We are done here.","type":"chat"}],"status":"checked"}