[0.000 --> 7.000] Buonasera, signori e signore. [7.000 --> 18.000] Mi chiamo la Elatacconi. [18.000 --> 27.000] Otre disagni sono italiana e siccome sono italiana, muovole nemmeno in sacco quando farlo. [27.000 --> 39.000] E da per questo che sono questa sera, sono qua per parlarvi di una comunicazione bellissima, la comunicazione non verbala. [39.000 --> 51.000] Ok, nuove le persone che ho restato, non sono le persone che ho restato, non sono le persone che ho restato, [51.000 --> 55.000] diciamo sui sono occhina. [55.000 --> 59.000] Le persone che state io trovo pensato per racc şur兩個 antib ideology. [59.000 --> 69.980] E poi ho raguntato unうん אני conATALITY BUTTER Trovaisf actually is [69.980 --> 73.700] ElenaTHOODZ [73.700 --> 78.300] Mi sp eyebrows Cast scientabiLL. [78.300 --> 79.460] Io mi�ste calculations per oggi [79.460 --> 82.600] sono dulami unito peccata [85.840 --> 87.260] uno Schon setup [87.420 --> 88.260] e mi vede Jiang�� [88.380 --> 88.680] St rati [88.860 --> 90.440] che molte Ao pono [90.640 --> 91.400] Shakes [100.920 --> 101.580] È eccNONlike [101.740 --> 102.940] era sleeping [102.980 --> 103.620] Sonoosc sola [103.620 --> 104.500] Di devotione [105.400 --> 107.200] Ha characterized [107.200 --> 111.080] Che magari ci Grindaman disse è una 루�ıktan?" [111.080 --> 113.700] Io mi podia我也 Furthermore, altra cosa. [113.700 --> 115.680] Sala che nokia no solo è la una tutta [115.680 --> 128.420] Pag [130.920 --> 134.920] involves premato — [134.920 --> 137.060] これで sa George. [137.140 --> 138.260] hitomaso di helt [138.320 --> 138.560] combien? [138.640 --> 139.960] Ga mushroomsero. [140.020 --> 140.660] Sì ma [140.720 --> 143.020] scelto lieverso dal [143.080 --> 144.260] nghi hundredavo... [144.340 --> 145.960] se Quinin, [146.020 --> 148.300] receiving [149.400 --> 151.400] enforcement [151.480 --> 155.600] ancora dev' tranquill [155.660 --> 158.760] il fatto che si abbia [158.860 --> 160.160] fatta sono brez' [160.260 --> 161.860] nersia decentralized [161.940 --> 162.120] acquaeda [162.180 --> 162.320] iani Importato [162.380 --> 163.960] le artistie [164.040 --> 164.920] le varie [164.920 --> 172.920] ma i sottili di me non ho mai fatto i suoi espressioni, e il risultato è molto di essere hilarious. [172.920 --> 178.920] We are trying to understand what foreigners are saying, and foreigners are trying to understand [178.920 --> 181.920] what us, crazy Italians, and we are trying to say. [181.920 --> 189.920] So, another way in which I gained all my experience from is, in fact, from soar throes. [190.920 --> 196.920] I don't usually get them, but when I do, they're so strong I completely lose my voice. [196.920 --> 203.920] When it happens, I get really upset, because I have to dance around like a witch during the bonfire, [203.920 --> 210.920] and I have to bring an exercise book with me, write things down and voice people to read them, [210.920 --> 213.920] to understand what I want to tell them. [214.920 --> 222.920] But, you see, when I dance around, I make specific movements that actually show my way of being and feeling. [222.920 --> 228.920] Now, I'm going to go technical, so please, please, please, don't fall asleep. [230.920 --> 238.920] The first, most important, technical aspect, is non-burble communication, is your look or gaze. [239.920 --> 246.920] Just by looking at the intensity of your gaze, the fruconcy, the length, and the delation of your eyes, [246.920 --> 251.920] you can determine whether someone is attracted to someone else or not. [251.920 --> 258.920] By looking at the same things, you can determine whether someone is a dominant person or not. [258.920 --> 267.920] Dominant people tend to look at things for less time, but they're always the last to move their gaze onto something else. [268.920 --> 271.920] Then, we have gestures. [271.920 --> 276.920] Gestures mainly concern head, hands, and feet. [276.920 --> 284.920] Gestures may be lost over time, so for example, hand kissing, which is just basically lips touching someone's hand. [284.920 --> 293.920] It used to be super, it was used a lot in a different era, but now it's rare to see someone actually do it. [293.920 --> 301.920] Another thing about gestures is that they are mostly linked to social, cultural context, [301.920 --> 308.920] and that just leads on to misunderstandings, but I'll come to that later. [308.920 --> 312.920] Then, we have posture. [312.920 --> 315.920] Right now, I'm trying to look like a dominant person. [315.920 --> 325.920] Dominant people tend to stand straight and have a confident walk, but what I've actually liked to do is to, like, the prison on the left, [325.920 --> 335.920] I like to crouch down on the floor, morph my body into a ball, and just hide myself from the cameras, and from mainly the audience. [335.920 --> 341.920] Then, we have clothing, physical aspect, and state. [341.920 --> 344.920] It doesn't matter how hard you try. [344.920 --> 347.920] People do judge you upon your physical aspect. [347.920 --> 349.920] People do judge a book by its cover. [349.920 --> 352.920] I mean, you're judging me right now. [352.920 --> 355.920] Some of you may be thinking, oh, she looks so nice with that. [355.920 --> 356.920] I've scared on. [356.920 --> 359.920] Some of you may be thinking, she looks mediocre. [359.920 --> 361.920] I've screwed like that during a tech event. [361.920 --> 364.920] Are you serious girl? [365.920 --> 368.920] With clothing, you've also got color codes. [368.920 --> 375.920] If I went to a funeral and I was wearing yellow, orange, bright pink, it wouldn't be really respectful with it. [375.920 --> 378.920] So, just be aware of it. [378.920 --> 389.920] Then, we have personal space, and I found it hilarious, because the closer you get to the equator, the less personal space people have. [389.920 --> 398.920] And the look on northern European spaces, when they see Italian males hugging, is just priceless. [398.920 --> 402.920] And last but not least, we have corporal contact. [402.920 --> 405.920] It's the fastest type of non-verbal communication. [405.920 --> 410.920] You see, it's when distance between objects is abolished. [410.920 --> 414.920] And there's four main occasions in which this happens. [414.920 --> 416.920] The first one is aggressive behavior. [416.920 --> 419.920] Then, there's affectionate relations. [419.920 --> 426.920] Then, you have incure in hospitals and in interaction. [426.920 --> 430.920] Still not finished with the technical stuff. [430.920 --> 436.920] Now, we're going on to the main functions of non-verbal communication, and there are four. [436.920 --> 439.920] The first one is expressive communication. [439.920 --> 442.920] It shows your moods, your feelings. [442.920 --> 447.920] And it's the main reason why emojis were created in the first place. [447.920 --> 453.920] We had to show the way we were feeling when we can't type it. [453.920 --> 456.920] Then, we have interpersonal communication. [456.920 --> 462.920] And it's just to show hostility, friendship, anger, fear, confusion. [462.920 --> 465.920] That is what interpersonal communication is. [465.920 --> 468.920] And it's also holding hands, hugging. [468.920 --> 472.920] I mean, I hug my friends all the time, just for random reasons. [472.920 --> 477.920] You can ask all of them if I have any friends. [477.920 --> 482.920] Then, we have interaction adjustment. [482.920 --> 487.920] And it's just keeping on a control body language. [487.920 --> 490.920] And it's also to show someone its their terms, for example. [490.920 --> 493.920] It's to return to both the dice. [494.920 --> 497.920] Lastly, we have verbal communication. [497.920 --> 501.920] And yes, it is a main function of body language. [501.920 --> 508.920] Because it colors in, it adds detail to what body language can't. [508.920 --> 512.920] You know, lying is really important. [512.920 --> 522.920] You see, teachers and policemen are trained to tell if a student or a policeman's case a murder is telling the truth or not. [522.920 --> 527.920] I go up to my dramaturger, Jane. [527.920 --> 533.920] And I tell her, Jane, I did my homework. [533.920 --> 534.920] It was amazing. [534.920 --> 536.920] Three whole pages of a script. [536.920 --> 539.920] It's just, you see, I left it home. [539.920 --> 541.920] I will bring it to you tomorrow morning. [541.920 --> 543.920] It's not okay with you. [543.920 --> 546.920] Just by looking at how much I blinked. [546.920 --> 550.920] And at my hesitation, she could tell that I was lying. [551.920 --> 561.920] And that excuse of leaving it home was just a way of getting another day to do a homework that it couldn't be bothered to do for the past week. [561.920 --> 563.920] I'm thinking about it. [563.920 --> 568.920] Lying is not the same everywhere in the world, just like smiling. [568.920 --> 578.920] In the Japanese culture, smiling, people smile to make sure that the speaker or the listener is not upset in any kind of way. [578.920 --> 585.920] In other Asian countries, smiling is for embarrassment to show embarrassment or confusion. [585.920 --> 591.920] Well, most of the world is to show personal peace or joy. [591.920 --> 594.920] I'll give you another example. [594.920 --> 602.920] If I have, say, Japanese math teacher, and she has to give me really bad news, so for example. [603.920 --> 606.920] Leila, I'm really sorry, truly sorry. [606.920 --> 610.920] But you've got a terrible grade on your math exam. [610.920 --> 613.920] And I think you'll have to take it again. [613.920 --> 616.920] Vice-mile, well, she gives me the bad news. [616.920 --> 619.920] She might take it as gratitude for understanding. [619.920 --> 623.920] Well, if Vice-mile, at Jawan, well, she is giving me the bad news. [623.920 --> 629.920] She might take it as being rude as she's Scottish. [629.920 --> 636.920] And I either get a detention or a lower grade on my report. [636.920 --> 640.920] Jawan, I love you and dad, don't worry, this is not the case. [643.920 --> 649.920] Now, in formal context in Japan, nobody smiles as it's considered really rude. [649.920 --> 656.920] In America, if you don't smile during formal context, then it's rude, because you don't mean what you're saying. [656.920 --> 664.920] And in Italy, if you smile in formal context, or when you're usually talking to someone, [664.920 --> 669.920] it will be like you're fooling them, because it's just weird. [669.920 --> 676.920] Now, we have more frequent users and less frequent users of this body language thing. [676.920 --> 683.920] The people who use it the most are normally encouraged by their culture to use a double communication technique. [683.920 --> 687.920] And they seem like warmer people, trustworthy kind. [687.920 --> 692.920] Well, it's the people who use it the less facing cold-hearted, mean. [692.920 --> 694.920] They don't really care about you. [694.920 --> 696.920] So be aware of it. [696.920 --> 700.920] Using body language is not a bad thing. [700.920 --> 705.920] Now, there might be misunderstandings with gestures too. [705.920 --> 710.920] You see, this is a mean in Italian, kind of Roman dialect, and it says, [710.920 --> 714.920] no problem, stay calm or calm down. [714.920 --> 718.920] And the gesture that this footballer is doing is this. [718.920 --> 723.920] In Italy, and most other countries, it means calm down, chill. [723.920 --> 729.920] Well, in Greece, Pakistan, and some places in Africa, it's very offensive. [729.920 --> 731.920] So be careful. [731.920 --> 734.920] Same goes with peace sign. [734.920 --> 736.920] It's sought to children as peace. [736.920 --> 739.920] In Germany, it means victory. [739.920 --> 744.920] In the UK, New Zealand, Australia, and Malta, it's very offensive. [744.920 --> 748.920] Not necessarily this way, maybe the other way around. [748.920 --> 752.920] And in Malta, it's not necessarily the index finger and the second finger. [752.920 --> 756.920] It's maybe other fingers. [756.920 --> 760.920] And these are all the misunderstandings linked to gestures. [760.920 --> 765.920] You see, bit by bit though, thanks to globalization, the world is understanding. [765.920 --> 771.920] So people are more aware of it, and there's less awkward moment. [771.920 --> 776.920] Now, you will never be as good as I am with non-brival communication, [776.920 --> 779.920] but I'm not going to discourage you. [779.920 --> 787.920] I actually invite you in the next 24 hours to look carefully at people you interact with, [787.920 --> 790.920] and see what they're telling you and what they're showing you, [790.920 --> 797.920] with posture, volume, and which, just anything that I've told you today. [797.920 --> 801.920] But I'm not really sure I want to understand where you've been telling me, [801.920 --> 804.920] with all your impatient movements on your chairs, [804.920 --> 807.920] your automatic nodding, and your continuous blinking. [807.920 --> 810.920] But all I'd like to say is thank you for listening, [810.920 --> 813.920] and I'll let you think about what this oil means. [813.920 --> 822.920] Thank you.