text
stringlengths 47
489
| labels
sequencelengths 1
4
|
---|---|
I'm planning a trip to Europe for the first time and I'd like to know more about the visa requirements and travel restrictions for citizens of the United States. | [
1,
0
] |
I'm trying to return a defective product that I purchased online 6 months ago, but I lost the packaging and receipt. Can I still get a refund? | [
1,
3
] |
I'm having trouble with my internet connection, sometimes it drops for no reason, and my phone's Wi-Fi keeps disconnecting. Can you help me troubleshoot the issue? | [
1,
3
] |
I ordered a product from your website 3 days ago, and I still haven't received it. Can you please provide me with a tracking number or tell me what's going on? | [
1,
3
] |
I recently purchased a product from your store and I'm really satisfied with its quality. However, I do have a suggestion for a new product feature that I think would enhance its functionality. | [
1,
0
] |
I visited the store last week and was impressed with the new product display. The employee assisting me was very knowledgeable and helped me find exactly what I needed. | [
2,
0
] |
I'm extremely disappointed with my recent purchase. The product arrived damaged and the customer service team took a week to respond to my initial inquiry. | [
1,
3
] |
I wanted to thank you for your team's help in resolving my order issue, you guys are amazing! | [
2,
0
] |
I'm extremely frustrated with my recent purchase, as the product arrived in a damaged condition and the seller has failed to respond to my emails. I paid a significant amount of money for this item, and I expect a higher level of service. | [
1,
0,
3
] |
I am trying to cancel my subscription to your service, but I don't know how to do it online. Can you guide me through the process? | [
1,
3
] |
The new software update has caused my device to freeze and crash multiple times a day. I've tried restarting it, but nothing seems to be working. | [
1,
3
] |
I'd like to speak with a representative, please. I've been having some issues with my order. | [
1,
2,
3
] |
The recent software update has resulted in slower performance and increased battery drain on my device. Can you please provide a fix or an alternative solution? | [
1,
3
] |
I'm experiencing issues with my internet connection, my Wi-Fi is not working properly, and I've tried restarting my router multiple times. | [
1,
0,
3
] |
I'm experiencing an issue with my account where I'm unable to access my saved payment methods, and I keep getting an error message saying 'payment method not found'. Can someone assist me in resolving this? | [
1,
0,
3
] |
I just wanted to let you know that I've been a customer for over 5 years and I've never experienced such poor service as I did yesterday. The representative I spoke with was completely unhelpful and rude. | [
1,
0,
3
] |
I'm experiencing issues with my account. The password reset process is not working and I'm unable to access my dashboard. | [
1,
0,
3
] |
I'm really upset that my recent order didn't arrive on time. I was supposed to give it as a gift to my best friend's birthday yesterday. | [
1,
3
] |
I'm extremely dissatisfied with my recent purchase from your company. The product was broken and didn't work as advertised. I paid full price for it and now it's useless. | [
1,
3
] |
I'm trying to return an item I purchased from your store 3 months ago but it's not showing up in my account. I'm worried I'll be charged for it if I make a new order. | [
1,
0,
3
] |
I'm trying to cancel my subscription, but the website is saying that my account has a pending payment that needs to be resolved first. Can you help me figure out what's going on? | [
1,
3
] |
I recently purchased a product from your store and I'm extremely dissatisfied with the quality. The materials used are cheap and the product fell apart after only a few uses. I demand a full refund. | [
1,
0,
3
] |
I recently purchased the premium package from your company and I'm really disappointed with the lack of customer support. Every time I try to reach out to you, I'm put on hold for over 20 minutes and then hung up on. | [
1,
3
] |
I recently purchased a new laptop from your company and I am extremely satisfied with the performance and build quality. The customer service team also helped me with the setup process, which was a great added bonus. | [
2,
0
] |
I'm extremely satisfied with the speed of delivery of my last order. The driver even helped me carry my groceries to my doorstep. This is the kind of service that keeps me coming back to your store. | [
2,
0
] |
I've been trying to cancel my subscription for weeks but every time I call the customer service, they transfer me to someone who says they can't help me. | [
1,
3
] |
Hi, I was wondering if you can help me with my account settings. I'm having some trouble accessing my profile. | [
1,
2,
3
] |
I'm writing to inquire about the status of my order, which I placed last week. Can you please provide an estimated delivery date? | [
1,
0
] |
I've been trying to contact your team for weeks, and I'm extremely frustrated with the lack of response. | [
1,
3
] |
I'm experiencing some issues with my bank account, but I'm not sure if it's due to a security breach or just a technical glitch. Can you help me figure out what's going on? | [
1,
0,
3
] |
I recently made a purchase from your website and noticed that the product's description didn't match the actual item I received. I'm extremely disappointed and feel that it's not fair to customers to mislead them with inaccurate information. | [
1,
0,
3
] |
My order was supposed to be delivered yesterday, but I still haven't received it. Can you tell me what's going on with my package? | [
1,
0,
3
] |
I'm experiencing issues with my internet connection and I'm unable to access my online banking platform. The error message says 'connection timed out' and it's been happening for the past three days. | [
1,
0,
3
] |
I'm not sure if I'm satisfied with the latest software update, it seems to be causing some performance issues on my device, but I've also noticed some new features that I really like. | [
1,
0,
3
] |
I'm trying to return a product that was damaged during shipping, can I get a replacement or a refund? | [
1,
3
] |
I recently purchased the new smartwatch from your company, but the screen keeps freezing every few minutes. I've tried restarting it multiple times, but the issue persists. | [
1,
3
] |
Can you please help me resolve this issue with my online order that has been delayed for over a week? | [
1,
3
] |
I've been trying to contact you guys for days, but no one has answered my calls or responded to my emails. I'm extremely disappointed in the service I'm receiving. | [
1,
3
] |
The product I received has a faulty button that breaks easily and the screen is always glitching. I'm extremely dissatisfied with the overall quality. | [
1,
0,
3
] |
I recently visited your store and was impressed with the customer service I received, however the product I purchased did not match the description online. | [
0,
3
] |
The new feature update has significantly improved our overall experience, but the UI could be more intuitive for users who are not familiar with the platform. Perhaps a more prominent onboarding process or a more detailed tutorial would help alleviate some of the confusion. | [
1,
0
] |
I recently purchased the premium subscription but I'm still experiencing issues with ads popping up on my homepage. This is really frustrating and I don't think it's fair to paying customers like me. | [
1,
0,
3
] |
I'm experiencing issues with my Wi-Fi connection at home, it keeps dropping whenever I'm watching videos online. Can you please help me troubleshoot or reset my router? | [
1,
3
] |
I'm having issues with my online order, it was supposed to be delivered yesterday but the tracking information says it's still in transit. Can you please help me figure out what's going on? | [
1,
0,
3
] |
I'm extremely dissatisfied with the latest software update. It's caused my computer to freeze multiple times a day, and I've had to restart it more often than usual. | [
1,
3
] |
I'm having trouble accessing my account due to a forgotten password, can you please reset it for me? | [
1,
3
] |
Hello, I'm calling to inquire about the status of my recent purchase. | [
1,
2
] |
I'm trying to return a product that I purchased last month because it's not functioning properly, but I think I threw away the box and receipt. Can I still get a refund? | [
1,
0,
3
] |
I've been waiting for my order to arrive for three days now, but the tracking information says it's still in transit. Can you please help me track down where my package is? | [
1,
0,
3
] |
I'm really disappointed with the latest update of your software. It's slower and more prone to crashes compared to the previous version. I was hoping for improvements, not regressions. Can you please revert the changes or provide a fix? | [
1,
0,
3
] |
I'm just browsing your website and was wondering if I could find any information on how your company is adapting to the recent changes in data protection regulations. | [
1,
2
] |
I've been using your product for months, but I've noticed a significant decrease in its performance lately. I'm starting to think that the update last week must have been the cause. Can you please look into it? | [
1,
0,
3
] |
Hello, I was trying to place an order on your website but it kept crashing. Can someone please help me? | [
1,
2,
3
] |
I'm reaching out to see if you can assist me with the process of placing a hold on my account. It's been a while since I last used it, and I'd like to confirm if I can still access my previous information. | [
1,
3
] |
I'm having trouble accessing my account on your website, it keeps asking me to verify my email address but I've already done so. Can you please help me with this issue? | [
1,
3
] |
I'm writing to express my concern about the recent changes to the company's return policy. I think it's going to affect my business significantly. | [
1,
3
] |
I'm having issues with my account, it says I have low balance but I just deposited funds. Can you help me figure out what's going on? | [
1,
0,
3
] |
I'm extremely dissatisfied with the recent delivery of my order. The items were damaged, and the estimated delivery time was not met. I paid extra for expedited shipping and didn't receive it. | [
1,
3
] |
I've noticed that the new payment processing system has been causing me some inconvenience, but I love the overall design and user experience. I think the team did a great job implementing it, but the technical issues need to be resolved ASAP. | [
1,
0,
3
] |
I'm having trouble logging into my account. I've checked my password multiple times and I still can't access it. Can you please help me reset it? | [
1,
3
] |
I just had a terrible experience with your customer service. I was on hold for over an hour and the representative I spoke to was rude and unhelpful. I've been a loyal customer for years, but this incident has left a bad taste in my mouth. | [
1,
0,
3
] |
I'm experiencing issues with my internet connection, but it's not just about the speed. I'm trying to watch a live sports event and the video is constantly buffering. Is there a way to troubleshoot this or do I need to reset my router? | [
1,
3
] |
I recently purchased your product and I was impressed by its durability and customer support, the only thing I would change is the color options. | [
1,
0
] |
I've noticed that your recent software update has led to some inconvenience for me, I'm experiencing some issues with the UI. | [
1,
3
] |
Can you please assist me in resetting my password as I've forgotten it? | [
1,
0
] |
I'm trying to cancel my subscription, can you guide me through the process? | [
1,
3
] |
I've been using your service for a few months, but I'm starting to experience some issues with the app crashing frequently when I try to access my account. I've tried restarting my phone and checking for updates, but nothing seems to work. Can you help me troubleshoot this problem or maybe there's a way to reset my account? | [
1,
3
] |
I'm trying to return a defective product that I purchased last week, it's a wireless charging pad, and I want to know what the return policy is. | [
1,
3
] |
I recently ordered a product online but the shipping took over a week to arrive. Is this a normal shipping time for your company? | [
1,
3
] |
I'm extremely disappointed with the recent changes to your customer service policy. It seems like you're prioritizing efficiency over actually helping customers. | [
1,
3
] |
I'm trying to return a product that I bought last month, but I don't see the option to do so on my account. Can someone please help me with that? | [
1,
3
] |
I'm having trouble accessing my account because I forgot my password, can you send me a password reset link? | [
1,
3
] |
I'm having issues with my internet connection, can someone please help me troubleshoot the problem? | [
1,
3
] |
I'm having trouble with my internet connection. My router is not turning on and I'm getting a 'no power' error message. Can you help me troubleshoot the issue? | [
1,
0,
3
] |
I've been having issues with my internet connection lately, and I'm getting frustrated with the constant lag. I've tried restarting my router and modem, but the problem persists. Can you help me troubleshoot this? | [
1,
0,
3
] |
I've been a loyal customer of your company for over 5 years, and I'm extremely disappointed with the recent service I've received. The representative I spoke with seemed completely uninterested in resolving my issue and kept repeating the same scripted response. I've never felt so disrespected as a customer before. | [
1,
0,
3
] |
I'm extremely dissatisfied with the service I received from your company. I ordered a product three weeks ago and still haven't received it. The tracking information shows it's been delivered, but I have no idea where it is. | [
1,
0,
3
] |
I'm experiencing issues with my recent order, the items were supposed to be delivered on Monday but it's already Thursday and I haven't received anything. Can you please look into this and provide an update? | [
1,
0,
3
] |
Hello, I am reaching out to inquire about the return and exchange policy for your products. | [
1,
2
] |
I just wanted to let you know that the recent update to your software has caused some issues with our business operations. The UI has become clunky and the new features are not as user-friendly as they were before. We've had to invest additional time and resources to adapt to the changes. | [
1,
0,
3
] |
I've been experiencing issues with my account. Every time I try to log in, it says my password is incorrect. | [
1,
3
] |
Hi, I was wondering if you can help me with the status of my recent order? | [
1,
2
] |
I'm extremely dissatisfied with my last purchase, the product didn't work as promised and the customer service representative was unhelpful. | [
1,
3
] |
Hello, I'm having some trouble with my account. I don't remember setting up a password, and now I'm being asked to enter one to log in. Can you help me recover my account? | [
1,
3
] |
I just received my new laptop and I have to say, the keyboard layout is not what I'm used to. It's definitely a learning curve, but overall I'm quite satisfied with the product. | [
2,
1,
0,
3
] |
I recently purchased a laptop from your company and I'm having issues with the touchscreen not responding properly. Can you please assist me in troubleshooting this problem or provide a replacement if it's a hardware issue? | [
1,
0,
3
] |
I just received my new order, but the product arrived damaged. Can you please help me with a replacement or refund? | [
1,
0,
3
] |
I'm reaching out to inquire about the process for cancelling my subscription. Can someone guide me on what steps I need to take? | [
1,
3
] |
I'm having trouble logging into my account, it keeps asking for a password that I'm pretty sure I set up already. | [
1,
3
] |
I've been experiencing issues with my subscription and I'm not sure if it's because of a billing error or if there's a problem with the website. | [
1,
3
] |
I was extremely satisfied with the recent purchase of a new laptop from your company, the customer support team was very helpful and the laptop is perfect for my needs. | [
2,
1,
0,
3
] |
I just wanted to say that the product I purchased from your company a few weeks ago is working perfectly fine. I'm really happy with its performance and it's exceeded my expectations. I just thought I'd let you know that you're doing a great job! | [
2,
0
] |
I recently had a great experience with your product. The features exceeded my expectations, and the customer support team was very helpful. I'm looking forward to continuing to use it! | [
2,
0
] |
Hello, I'm having some trouble with my account, can someone help me? | [
1,
2,
0,
3
] |
I've been using your service for a while now, and overall, I'm pretty satisfied with the results. However, I did experience some issues with the last request I made. The issue was resolved quickly, but it was a bit frustrating at the time. Anyways, I just wanted to say thanks for the great service! | [
2,
1,
0
] |
I'm trying to cancel my subscription to your service. I don't want to pay for it anymore. | [
1,
3
] |
I've noticed that my recent orders have been delayed by an average of 2-3 days. This is affecting my business as we rely on timely deliveries to meet our customers' expectations. Can you please look into this matter and provide a solution or compensation? | [
1,
0,
3
] |
I'm experiencing some issues with my internet connection, it keeps dropping every hour. Can you please help me troubleshoot the problem? | [
1,
0,
3
] |
I'm having trouble logging in to my account. It keeps asking for a password reset, but I'm sure I never changed my password. Can you please help me with this? | [
1,
3
] |