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Beleg-Nr. 64692894
Sehr geehrte Damen und Herren, wir haben heute eine Liferung bekommen, leider wie immer nicht kommplett. Pos. 6.60002493 ist nicht ganz gekommen, da fehlen uns Scharniere, Abdeckung von Pfosten,Türgarnitur ( Türgriff und Zylinderschloss. Rechnungsadresse habe ich auch anders angegeben ( Bautec. Koczarski GbR, Gladbacherstr. 644, 47804 Krefeld ,auf Bestätigung ist richtig auf der Rechnung leider nicht. Express Versand Kosten bitte auch zurückzahlen da alle Ware sind nicht geliefert worden. Bitte um dringende Antwort da unsere Monteuer jede Stunde rechnet. Bei Fragen stehe ich Ihnen gerne zur Verfügung unter ****** oder ****** Mit freundlichen Grüssen Rafael Koczarski & Partner | {
"text": "\n Beleg-Nr. 64692894\n \n Sehr geehrte Damen und Herren, wir haben heute eine Liferung bekommen, leider wie immer nicht kommplett. Pos. 6.60002493 ist nicht ganz gekommen, da fehlen uns Scharniere, Abdeckung von Pfosten,Türgarnitur ( Türgriff und Zylinderschloss. Rechnungsadresse habe ich auch anders angegeben ( Bautec. Koczarski GbR, Gladbacherstr. 644, 47804 Krefeld ,auf Bestätigung ist richtig auf der Rechnung leider nicht. Express Versand Kosten bitte auch zurückzahlen da alle Ware sind nicht geliefert worden. Bitte um dringende Antwort da unsere Monteuer jede Stunde rechnet. Bei Fragen stehe ich Ihnen gerne zur Verfügung unter ****** oder ****** Mit freundlichen Grüssen Rafael Koczarski & Partner"
} | [
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} | false | null | f57b7f5d-23ff-422e-b179-146e113eb0ce | null | Default | 2023-03-04T12:12:37.799331 | {
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Neu gekauftes Geschirr new moon schwarze striche
Unser neues Geschirr new moon hat schlimme schwarze striche/ Flecken und ist hässlich anzusehen. Viss oder Spüli hilft nicht. Anbei paar Fotos/ Beispiele, wir haben sehr viel. Spülmaschine von uns ist neu. Reklamierten im Geschäft, jedoch kontaktierte uns nicht die Aussendienstmitarbeiterin! Da war unser Ikea Geschirr schöner! | {
"text": "\n Neu gekauftes Geschirr new moon schwarze striche\n \n Unser neues Geschirr new moon hat schlimme schwarze striche/ Flecken und ist hässlich anzusehen. Viss oder Spüli hilft nicht. Anbei paar Fotos/ Beispiele, wir haben sehr viel. Spülmaschine von uns ist neu. Reklamierten im Geschäft, jedoch kontaktierte uns nicht die Aussendienstmitarbeiterin! Da war unser Ikea Geschirr schöner!"
} | [
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} | false | null | f5927cf0-8ad3-4dc2-a8b2-1f90ccb49c09 | null | Default | 2023-03-04T12:12:43.160330 | {
"text_length": 445
} |
Herzdose / Verschluss weggebrochen
DIE DOSE IST BEIM TRANSPORT VON EINEM ORT ZUM ANDEREN AUF DEN BODEN GEFALLEN. DABEI ENTSTAND ZUERST EIN RISS AM VERSCHLUSS , DER BEIM ERNEUTEN SCHLIESSEN DER BOX WEGBRACH. | {
"text": "\n Herzdose / Verschluss weggebrochen\n \n DIE DOSE IST BEIM TRANSPORT VON EINEM ORT ZUM ANDEREN AUF DEN BODEN GEFALLEN. DABEI ENTSTAND ZUERST EIN RISS AM VERSCHLUSS , DER BEIM ERNEUTEN SCHLIESSEN DER BOX WEGBRACH."
} | [
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Ultra pro 3.5l
Ich hatte etwas im ultra im Ofen und als ich mein Essen aus dem Ofen holte den ich auf 100 Grad hatte und auf Umluft war das mein Ergebnis. Darum bitte ich um einen Umtausch. | {
"text": "\n Ultra pro 3.5l\n \n Ich hatte etwas im ultra im Ofen und als ich mein Essen aus dem Ofen holte den ich auf 100 Grad hatte und auf Umluft war das mein Ergebnis. Darum bitte ich um einen Umtausch."
} | [
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] | titan230 | null | null | {
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} | false | null | f59ec58d-82b6-4e25-a02e-d5b5bcf20f93 | null | Default | 2023-03-04T12:12:39.096137 | {
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} |
Bidet ist undicht
Hallo Wir haben für unser Bad verschiedene Artikel bei Ihnen bestellt. Bei der Montage des Bidet haben wir festgestellt das Wasser austritt. Nach längerer Suche sind wir zur Überzeugung gekommen das ein Produktionsfehler vorliegt. Beim eingegossenen Überlauf ist ein Leck, so das Wasser in den Hohlraum des Bidet läuft. Da in unmittelbarer Nähe ein Loch ist, läuft das Wasser hier heraus. Es handelt sich um ein Geberit Renova Plan Wand-Bidet weiß . Bestellnummer des ganzen Auftrags 3464073 Bestelldatum 31.05.20 | {
"text": "\n Bidet ist undicht\n \n Hallo Wir haben für unser Bad verschiedene Artikel bei Ihnen bestellt. Bei der Montage des Bidet haben wir festgestellt das Wasser austritt. Nach längerer Suche sind wir zur Überzeugung gekommen das ein Produktionsfehler vorliegt. Beim eingegossenen Überlauf ist ein Leck, so das Wasser in den Hohlraum des Bidet läuft. Da in unmittelbarer Nähe ein Loch ist, läuft das Wasser hier heraus. Es handelt sich um ein Geberit Renova Plan Wand-Bidet weiß . Bestellnummer des ganzen Auftrags 3464073 Bestelldatum 31.05.20"
} | [
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} | false | null | f5c12a15-d893-4bf6-953f-d0f66437cbb5 | null | Default | 2023-03-04T12:12:38.412886 | {
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Nie mehr Tupperware
Habe diverse Artikel in mühsamer Kleinarbeit in das Reklamationsportal eingestellt. Alles abgelehnt,weil ich keinen Kassenzettel mehr habe. So viel zur 30-jährigen Garantie. Alles verlogen. Kauft euch lieber eine Glasschüssel. Voll die Verarsche. | {
"text": "\n Nie mehr Tupperware\n \n Habe diverse Artikel in mühsamer Kleinarbeit in das Reklamationsportal eingestellt. Alles abgelehnt,weil ich keinen Kassenzettel mehr habe. So viel zur 30-jährigen Garantie. Alles verlogen. Kauft euch lieber eine Glasschüssel. Voll die Verarsche."
} | [
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] | titan230 | null | null | {
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Vinylboden
Hallo, Wir haben letztes Jahr Vinylböden aus ihrem Markt im Hamm gekauft. Das Sortiment wurde zu dem Zeitpunkt erweitert und erneuert. Das Vinyl was wir uns ausgesucht hatten war neu eingetroffen laut Mitarbeiter. Nach knapp einem Jahr könnten wir unsern Boden wieder erneuern es ist an vielen Stellen eingerissen und aufgesplittert. Es ist Ärgerlich das man nach so kurzer Zeit sein Eigenheim wo man sich so viel Mühe und Geld investiert hat wieder erneuern muss. Ich wollte mich bei ihnen erstmals persönlich melden bevor ich ein Anwalt einstallte. Ich hoffe sie können uns weiterhelfen. | {
"text": "\n Vinylboden\n \n Hallo, Wir haben letztes Jahr Vinylböden aus ihrem Markt im Hamm gekauft. Das Sortiment wurde zu dem Zeitpunkt erweitert und erneuert. Das Vinyl was wir uns ausgesucht hatten war neu eingetroffen laut Mitarbeiter. Nach knapp einem Jahr könnten wir unsern Boden wieder erneuern es ist an vielen Stellen eingerissen und aufgesplittert. Es ist Ärgerlich das man nach so kurzer Zeit sein Eigenheim wo man sich so viel Mühe und Geld investiert hat wieder erneuern muss. Ich wollte mich bei ihnen erstmals persönlich melden bevor ich ein Anwalt einstallte. Ich hoffe sie können uns weiterhelfen."
} | [
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] | titan230 | null | null | {
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} | false | null | f5d18f5b-0631-446f-acd8-3cf8b9bd795d | null | Default | 2023-03-04T12:12:41.117108 | {
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} |
Ticket auf ihren Parkplatz
Als ich ****** ****** am 15.11.2022,in der Filiale in Osnabrück einkaufen war,und wieder raus kam hatte ich ein Ticket über 30 Euro von parktimes an der Windschutzscheibe. Da ich an dem Tag im Stress war wegen arbeiten und noch renovieren,hatte ich vergessen meine Parkscheibe ins Auto zu tun. Ich hatte mich mit Parktimes in Verbindung gesetzt,doch die stellen sich quer,mit den Worten,man müsste die Schilder lesen.Ich gehe oft bei ihnen Einkaufen,und würde sie bitten ,ob sie sich mit denen in Verbindung setzten könnten. Ansonsten werde ich und meine Familie und Freunde nicht mehr bei ihnen Einkaufen gehen. Für mich ist das abzocke. MfG ****** ****** | {
"text": "\n Ticket auf ihren Parkplatz\n \n Als ich ****** ****** am 15.11.2022,in der Filiale in Osnabrück einkaufen war,und wieder raus kam hatte ich ein Ticket über 30 Euro von parktimes an der Windschutzscheibe. Da ich an dem Tag im Stress war wegen arbeiten und noch renovieren,hatte ich vergessen meine Parkscheibe ins Auto zu tun. Ich hatte mich mit Parktimes in Verbindung gesetzt,doch die stellen sich quer,mit den Worten,man müsste die Schilder lesen.Ich gehe oft bei ihnen Einkaufen,und würde sie bitten ,ob sie sich mit denen in Verbindung setzten könnten. Ansonsten werde ich und meine Familie und Freunde nicht mehr bei ihnen Einkaufen gehen. Für mich ist das abzocke. MfG ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | f5fb51d1-23f1-45f3-b781-2576f98cc871 | null | Default | 2023-03-04T12:12:41.108700 | {
"text_length": 748
} |
Persil Pods
Ich nehme Persil seit über 30 Jahren, und war immer sehr zufrieden. Seitdem dann die Pods kamen, benutze ich diese, auch damit bin ich sehr zufrieden. Allerdings habe ich diesmal Pech gehabt. Als ich einen Pod entnehmen wollte, musste ich leider feststellen, daß 6 Pods ineinander verschweißt waren. Leider konnte ich sie nicht verwenden. Von den 18 Pods sind leider nur 4 einzeln. Das ist sehr ärgerlich. Vielleicht ein Fehler beim "abfüllen der einzelnen Pods. | {
"text": "\n Persil Pods\n \n Ich nehme Persil seit über 30 Jahren, und war immer sehr zufrieden. Seitdem dann die Pods kamen, benutze ich diese, auch damit bin ich sehr zufrieden. Allerdings habe ich diesmal Pech gehabt. Als ich einen Pod entnehmen wollte, musste ich leider feststellen, daß 6 Pods ineinander verschweißt waren. Leider konnte ich sie nicht verwenden. Von den 18 Pods sind leider nur 4 einzeln. Das ist sehr ärgerlich. Vielleicht ein Fehler beim \"abfüllen der einzelnen Pods."
} | [
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] | titan230 | null | null | {
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Flakon lässt sich nicht öffnen
Ich habe den Air wick Öl difuser gekauft und kann das Flakon nicht öffnen. Ich habe aber die Rechnung nicht mehr. | {
"text": "\n Flakon lässt sich nicht öffnen\n \n Ich habe den Air wick Öl difuser gekauft und kann das Flakon nicht öffnen. Ich habe aber die Rechnung nicht mehr."
} | [
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] | titan230 | null | null | {
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} | false | null | f625eb96-337d-4962-aa13-ee4304509a88 | null | Default | 2023-03-04T12:12:43.124453 | {
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} |
Ich habe zwei Stück Turbo Wischmop, Problem Mitnehmer der Antriebswelle .
Die Mitnehmer in dem kleinen Zahnrad, die die Antriebswelle koppeln sind leider defekt. Schicken Sie mir bitte 2 Stück dieser Mitnehmer oder 2 Stück kleines Zahnrad einschließlich Mitnehmer gegen Berechnung. Ich bedanke mich im Voraus. Mit freundlichen Grüßen ****** ****** E-Mail: ******@t-online.de | {
"text": "\n Ich habe zwei Stück Turbo Wischmop, Problem Mitnehmer der Antriebswelle .\n \n Die Mitnehmer in dem kleinen Zahnrad, die die Antriebswelle koppeln sind leider defekt. Schicken Sie mir bitte 2 Stück dieser Mitnehmer oder 2 Stück kleines Zahnrad einschließlich Mitnehmer gegen Berechnung. Ich bedanke mich im Voraus. Mit freundlichen Grüßen ****** ****** E-Mail: ******@t-online.de"
} | [
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}
] | titan230 | null | null | {
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} | false | null | f62ba460-a024-459b-a3a5-9d6a44a0bde3 | null | Default | 2023-03-04T12:12:42.742610 | {
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} |
Verschluß klemmt
Der Verschlußmechanismuß hakt bzw schließt nicht mehr richtig | {
"text": "\n Verschluß klemmt\n \n Der Verschlußmechanismuß hakt bzw schließt nicht mehr richtig"
} | [
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] | titan230 | null | null | {
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} | false | null | f6322853-9fdc-4aa9-846b-7e23e9783bc2 | null | Default | 2023-03-04T12:12:39.285098 | {
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Möchte die komplette Lieferung zurück geben
Bin etwas verärgert, daß die Sendung doch größer ist, als ich sie haben wollte, obwohl ich ich sofort schriftlich die Reduzierung mitgeteilt habe. Mir wurde auch vor Absendung der Bestellung keine Übersicht gewährt. Kontakt zu Ihrer Firma herzustellen, ist auch sehr schwierig, da die Bearbeitung meiner Bestellnummer nicht akzeptiert hat.... Bitte, schreiben Sie mir jetzt die Rücksendeanschrift zur Bestätigung, da sie nicht auf der Sendung ersichtlich ist. Bestellnummer enence-ck-12734038 Sendungsnummer von Ihnen:YT229821236021589 Sendungsnummer von Hermes 1002531813447501035 MfG S. ****** | {
"text": "\n Möchte die komplette Lieferung zurück geben\n \n Bin etwas verärgert, daß die Sendung doch größer ist, als ich sie haben wollte, obwohl ich ich sofort schriftlich die Reduzierung mitgeteilt habe. Mir wurde auch vor Absendung der Bestellung keine Übersicht gewährt. Kontakt zu Ihrer Firma herzustellen, ist auch sehr schwierig, da die Bearbeitung meiner Bestellnummer nicht akzeptiert hat.... Bitte, schreiben Sie mir jetzt die Rücksendeanschrift zur Bestätigung, da sie nicht auf der Sendung ersichtlich ist. Bestellnummer enence-ck-12734038 Sendungsnummer von Ihnen:YT229821236021589 Sendungsnummer von Hermes 1002531813447501035 MfG S. ******"
} | [
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} | false | null | f6459b06-f180-46e9-a327-10e4ac7f817c | null | Default | 2023-03-04T12:12:41.341813 | {
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es fehlen die Montageteile für das WC
Re.Nr. RE 22-0628823 Kunden Nr. RE2043339 Beim WC fehlen die Montageteile. Dem Handwerker musste ich somit wieder absagen. Sehr ärgerlich . Ich erwarte umgehend die Nachricht wann die fehlenden Teile nachgeliefert werden. In der Beschreibung steht eindeutig inkl. Montageteile. Ich gehe davon aus, dass ich auf diese Nachricht eine Antwort erhalte. Telefonisch wurde mir nicht weitergeholfen und auf meine erste E Mail habe ich auch nach 2 Tagen keine Antwort erhalten. Ärgerlich, wenn direkt nach der Bestellung eine Umfrage bezüglich Zufriedenheit gestellt wird -wenn es darauf ankommt erhält man keine Rückmeldung. | {
"text": "\n es fehlen die Montageteile für das WC\n \n Re.Nr. RE 22-0628823 Kunden Nr. RE2043339 Beim WC fehlen die Montageteile. Dem Handwerker musste ich somit wieder absagen. Sehr ärgerlich . Ich erwarte umgehend die Nachricht wann die fehlenden Teile nachgeliefert werden. In der Beschreibung steht eindeutig inkl. Montageteile. Ich gehe davon aus, dass ich auf diese Nachricht eine Antwort erhalte. Telefonisch wurde mir nicht weitergeholfen und auf meine erste E Mail habe ich auch nach 2 Tagen keine Antwort erhalten. Ärgerlich, wenn direkt nach der Bestellung eine Umfrage bezüglich Zufriedenheit gestellt wird -wenn es darauf ankommt erhält man keine Rückmeldung."
} | [
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Lila oberteil hat nach dem waschen mit Persil color rosa flecken wie gebleicht
Lila Pegador Pulli wurde bei30 grad feinwäsche mitt Persil color flüssig gewaschen. Nach der Wäsche wies der Pulli mehrere hellere Flecken wie gebleicht auf.Ich wasche immer mit Persil flüssig | {
"text": "\n Lila oberteil hat nach dem waschen mit Persil color rosa flecken wie gebleicht\n \n Lila Pegador Pulli wurde bei30 grad feinwäsche mitt Persil color flüssig gewaschen. Nach der Wäsche wies der Pulli mehrere hellere Flecken wie gebleicht auf.Ich wasche immer mit Persil flüssig"
} | [
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] | titan230 | null | null | {
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Casando erfüllt Vertrag nicht - keine Lieferung
Ich habe bei Casando/ Holz-Richter GmbH Waren bestellt und per Vorkasse/PayPal bezahlt. Seit 18.05.2022 liegt diese Ware in Erfurt bei der Spedition WLS. Von WLS wurde mir die Lieferung im Zeitraum 19.05. bis 02.06.2022 verbindlich gemäß Vertrag zugesagt, mehrere Termine benannt, von diesen Terminen konnte ich mir keinen aussuchen. "Man werde mich 1-2 Tage vorher über den Liefertermin benachrichtigen." Anfrage am 30.05.2022 bei Casando und WLS. "Man werde sich melden wenn es einen Liefertermin gäbe". Es hat sich niemand gemeldet. Casando hat den Rechnungsbetrag erhalten und fühlt sich offenbar nicht weiter für die Vertragserfüllung, also Auslieferung, zuständig. Ich habe als privater Kunde bestellt. Wir haben geschäftlich diverse Logistikunternehmen unter Vertrag, alle können zeitnah fixe Termine nennen. Als Nicht-Geschäftskunde/ Vertragspartner wird man nicht ernst genommen und abgwimmelt, bzw. auf die Warteliste gesetzt. Auch der Private muß Termine mit Handwerkern koordinieren und das ist in diesen Zeiten schwierig. Ich werde eine letzte Frist für die Vertragserfüllung setzen und meinen Rechtsanwalt einzuschalten, damit Casando/ Holz-Richter GmbH entweder zeitnah den Vertrag erfüllt oder mir mein Geld zurück bezahlt. Viel Ärger, Zeitaufwand, Kosten; ich werde bei dieser Firma nie wieder bestellen, sondern lieber zu unseren ortsansässigen Firmen gehen. Selbst wenn ich dann nicht das Material bekomme, welches ich gerne hätte. Fazit: der private Verbraucher im Online-Handel zunehmend über den Tisch gezogen. | {
"text": "\n Casando erfüllt Vertrag nicht - keine Lieferung\n \n Ich habe bei Casando/ Holz-Richter GmbH Waren bestellt und per Vorkasse/PayPal bezahlt. Seit 18.05.2022 liegt diese Ware in Erfurt bei der Spedition WLS. Von WLS wurde mir die Lieferung im Zeitraum 19.05. bis 02.06.2022 verbindlich gemäß Vertrag zugesagt, mehrere Termine benannt, von diesen Terminen konnte ich mir keinen aussuchen. \"Man werde mich 1-2 Tage vorher über den Liefertermin benachrichtigen.\" Anfrage am 30.05.2022 bei Casando und WLS. \"Man werde sich melden wenn es einen Liefertermin gäbe\". Es hat sich niemand gemeldet. Casando hat den Rechnungsbetrag erhalten und fühlt sich offenbar nicht weiter für die Vertragserfüllung, also Auslieferung, zuständig. Ich habe als privater Kunde bestellt. Wir haben geschäftlich diverse Logistikunternehmen unter Vertrag, alle können zeitnah fixe Termine nennen. Als Nicht-Geschäftskunde/ Vertragspartner wird man nicht ernst genommen und abgwimmelt, bzw. auf die Warteliste gesetzt. Auch der Private muß Termine mit Handwerkern koordinieren und das ist in diesen Zeiten schwierig. Ich werde eine letzte Frist für die Vertragserfüllung setzen und meinen Rechtsanwalt einzuschalten, damit Casando/ Holz-Richter GmbH entweder zeitnah den Vertrag erfüllt oder mir mein Geld zurück bezahlt. Viel Ärger, Zeitaufwand, Kosten; ich werde bei dieser Firma nie wieder bestellen, sondern lieber zu unseren ortsansässigen Firmen gehen. Selbst wenn ich dann nicht das Material bekomme, welches ich gerne hätte. Fazit: der private Verbraucher im Online-Handel zunehmend über den Tisch gezogen."
} | [
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] | titan230 | null | null | {
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} | false | null | f6894d61-9560-47d6-98c5-9dff8bc96137 | null | Default | 2023-03-04T12:12:37.766793 | {
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} |
Dunstabzughaube
Ich brauche für unsere Dunstabzughaube einen Kohlefilter für Umluft, leider kann mir bei Ihnen keiner weiterhelfen. Habe um einen Termin in Düsseldorf gebeten, da ich vom 13.8-15.8.2020 in Düsseldorf bin und es wäre schön wenn ich einen kompetenten Ansprechpartner hätte. Mit freundlichen Grüßen ****** ****** | {
"text": "\n Dunstabzughaube\n \n Ich brauche für unsere Dunstabzughaube einen Kohlefilter für Umluft, leider kann mir bei Ihnen keiner weiterhelfen. Habe um einen Termin in Düsseldorf gebeten, da ich vom 13.8-15.8.2020 in Düsseldorf bin und es wäre schön wenn ich einen kompetenten Ansprechpartner hätte. Mit freundlichen Grüßen ****** ******"
} | [
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} |
Wandleisten Fußboden Lieferzeit
Hallo ich weiße Wandleisten bestellst die lieferzeit war mit 3 tagen angegeben. ich bekam nach 3 tagen ne email das sich die lieferzeit auf ca 2 wochen erhöht. ich fragte nach einem gleichwertigen bzw höherwertigen produkt nach was sofort lieferbar ist. es wurde mir nix angeboten ich solle einfach stornieren. dem kunden entgegenkommen anscheinend nicht gewünscht. | {
"text": "\n Wandleisten Fußboden Lieferzeit\n \n Hallo ich weiße Wandleisten bestellst die lieferzeit war mit 3 tagen angegeben. ich bekam nach 3 tagen ne email das sich die lieferzeit auf ca 2 wochen erhöht. ich fragte nach einem gleichwertigen bzw höherwertigen produkt nach was sofort lieferbar ist. es wurde mir nix angeboten ich solle einfach stornieren. dem kunden entgegenkommen anscheinend nicht gewünscht."
} | [
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} | false | null | f6a51297-6a42-4fd9-bdbd-69e266c06ca9 | null | Default | 2023-03-04T12:12:37.764353 | {
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} |
Reklamation und Beschwerde
Hallo, warum höhre ich nichts mehr von Ihnen keine Reaktion auf meine EMails Auf einen Rückruf von ihnen warte ich heute noch Bitte um Klärung meines Problems | {
"text": "\n Reklamation und Beschwerde\n \n Hallo, warum höhre ich nichts mehr von Ihnen keine Reaktion auf meine EMails Auf einen Rückruf von ihnen warte ich heute noch Bitte um Klärung meines Problems"
} | [
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} | false | null | f6acbf52-61d7-4b74-b06c-445572900cc8 | null | Default | 2023-03-04T12:12:39.737857 | {
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} |
1,60m statt 1,70m einer bestellten Badewanne geliefert
Hallo, wir haben eine freistehende Badewannen L: 1,70m bestellt und auch den Preis dafür bezahlt, haben aber eine Wanne von 1,60m geliefert bekommen. Haben paar mal gemessen länger als 1,60m ist sie sicher nicht. Außerdem war der Lieferumfang/Zubehör wie zb. Fußgestell, Schürze, Ab-und Überlaufgarnitur Bodenbefestigung garnicht dabei. Wir bräuchten die wanne in den Maßen dringen. Können Sie bitte die Badewanne mit dem falschen Mass zeit nah abholen und die richtige von 1,70m natürlich mit dem ganzen Zubehör liefern? Mfg ****** | {
"text": "\n 1,60m statt 1,70m einer bestellten Badewanne geliefert\n \n Hallo, wir haben eine freistehende Badewannen L: 1,70m bestellt und auch den Preis dafür bezahlt, haben aber eine Wanne von 1,60m geliefert bekommen. Haben paar mal gemessen länger als 1,60m ist sie sicher nicht. Außerdem war der Lieferumfang/Zubehör wie zb. Fußgestell, Schürze, Ab-und Überlaufgarnitur Bodenbefestigung garnicht dabei. Wir bräuchten die wanne in den Maßen dringen. Können Sie bitte die Badewanne mit dem falschen Mass zeit nah abholen und die richtige von 1,70m natürlich mit dem ganzen Zubehör liefern? Mfg ******"
} | [
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Wannenmischer Grohe
Bei der Armatur ist beim montieren Farbe abgeplatz. | {
"text": "\n Wannenmischer Grohe\n \n Bei der Armatur ist beim montieren Farbe abgeplatz."
} | [
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] | titan230 | null | null | {
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} | false | null | f6ae7797-11ec-4607-b1a9-2589de62aaff | null | Default | 2023-03-04T12:12:38.347766 | {
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Rücksendung
Ich hatte Anfang Oktober 1 Kissen bestellt, was meine Erwartung nicht gerecht wird. Nun kommt das Problem der Rücksendung. Kein Absender auf dem Etikett vom Paket und im Internet findet man auch nichts. Nun schreibe ich seid letzter Woche Emails und werde immer wieder vertröstet. Ich möchte einfach eine Rücksendung machen. Das ist ein unseriöses Unternehmen, leider habe ich die Beurteilung zu spät gelesen. | {
"text": "\n Rücksendung\n \n Ich hatte Anfang Oktober 1 Kissen bestellt, was meine Erwartung nicht gerecht wird. Nun kommt das Problem der Rücksendung. Kein Absender auf dem Etikett vom Paket und im Internet findet man auch nichts. Nun schreibe ich seid letzter Woche Emails und werde immer wieder vertröstet. Ich möchte einfach eine Rücksendung machen. Das ist ein unseriöses Unternehmen, leider habe ich die Beurteilung zu spät gelesen."
} | [
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} | false | null | f6b6adf2-80c1-4e33-81e1-c140515cee4f | null | Default | 2023-03-04T12:12:41.395868 | {
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} |
Kinder trinkflasche
Guten Tag, wir haben am 21.10.21 eine Kindertrinkflasche von Emsa gekauft. Leider hat die Flasche nur bis zum heutigen Tag Gehalten, für den Preis schon ein Unding. Was in meinen Augen aber viel erschreckender ist, dass die Flasche, obwohl nur Wasser mit Kohlensäure! ! ! Daraus getrunken wurde, sie komplett verschimmelt ist. Trotz Reinigung nach jeder Benutzung. | {
"text": "\n Kinder trinkflasche\n \n Guten Tag, wir haben am 21.10.21 eine Kindertrinkflasche von Emsa gekauft. Leider hat die Flasche nur bis zum heutigen Tag Gehalten, für den Preis schon ein Unding. Was in meinen Augen aber viel erschreckender ist, dass die Flasche, obwohl nur Wasser mit Kohlensäure! ! ! Daraus getrunken wurde, sie komplett verschimmelt ist. Trotz Reinigung nach jeder Benutzung."
} | [
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} | false | null | f6e2c9d4-7b16-4cc6-aafd-8150d3a93586 | null | Default | 2023-03-04T12:12:39.300811 | {
"text_length": 449
} |
2 Kissen erhalten,welche ich nicht bestellt habe.
2 Kissen erhalten,welche ich angeblich am17.8.bestellt hätte.Es gab auchkeine Rückmeldung füreine Bestellung,nur eine 1.Mahnung über die Zahlung von 68,91€. 2. Mahnung heute erhalten. Bestell Nr, eneence-ck 11423541 lt.Klarna Rechnung. Habe aber 2 Kissen und 4Bezüge und dann noch ein Kissen bestellt, auch erhalten und bereits bezahlt. Diese 2 nicht bestellten Kissen möchte ich zurückschicken und bitte um einen Retourenschein ,damit ich die Kissen zurückschicken kann.(möchte ja keinen Handel damit betreiben Hoffe auf eine Antwort und einen Schein .woich die Kissen hinsenden kann. | {
"text": "\n 2 Kissen erhalten,welche ich nicht bestellt habe.\n \n 2 Kissen erhalten,welche ich angeblich am17.8.bestellt hätte.Es gab auchkeine Rückmeldung füreine Bestellung,nur eine 1.Mahnung über die Zahlung von 68,91€. 2. Mahnung heute erhalten. Bestell Nr, eneence-ck 11423541 lt.Klarna Rechnung. Habe aber 2 Kissen und 4Bezüge und dann noch ein Kissen bestellt, auch erhalten und bereits bezahlt. Diese 2 nicht bestellten Kissen möchte ich zurückschicken und bitte um einen Retourenschein ,damit ich die Kissen zurückschicken kann.(möchte ja keinen Handel damit betreiben Hoffe auf eine Antwort und einen Schein .woich die Kissen hinsenden kann."
} | [
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] | titan230 | null | null | {
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} | false | null | f6f87831-b23c-4419-8c6d-9ec3171c0654 | null | Default | 2023-03-04T12:12:41.505840 | {
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Ihre Ware ist angekommen,trotz meines mehrfachen Widerrufes.
Sehr gehrte Damen und Herren, Ihre Ware ist angekommen,totz meines mehrfachen Widerrufes. Ihre Information, dass ich die Ware nicht annehmen soll, hab ich heut auch erst erhalten. ZUSAMMENFASSUNG DER BESTELLUNG #5gxakv Huusk Knife - x1 - € 29,95 Standard Delivery - x1 - € 9,95 Huusk Leather Sheath - x1 - € 19,95 Haarko Knife - x1 - € 39,99 Huusk Sharpener - x1 - € 29,95 Huusk Knife - x1 - € 19,95 Huusk Scissors - x4 - € 54,96 Premium Chef Knife Holder - x1 - € 19,95 GESAMTBETRAG: € 224,65 Ich bitte daher um ein Retourenlabel. Mit freundlichen Grüßen ****** ****** | {
"text": "\n Ihre Ware ist angekommen,trotz meines mehrfachen Widerrufes.\n \n Sehr gehrte Damen und Herren, Ihre Ware ist angekommen,totz meines mehrfachen Widerrufes. Ihre Information, dass ich die Ware nicht annehmen soll, hab ich heut auch erst erhalten. ZUSAMMENFASSUNG DER BESTELLUNG #5gxakv Huusk Knife - x1 - € 29,95 Standard Delivery - x1 - € 9,95 Huusk Leather Sheath - x1 - € 19,95 Haarko Knife - x1 - € 39,99 Huusk Sharpener - x1 - € 29,95 Huusk Knife - x1 - € 19,95 Huusk Scissors - x4 - € 54,96 Premium Chef Knife Holder - x1 - € 19,95 GESAMTBETRAG: € 224,65 Ich bitte daher um ein Retourenlabel. Mit freundlichen Grüßen ****** ******"
} | [
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Jalousie verdunkelt nicht komplett
Die Lamellen im oberen Bereich gehen nicht komplett zu. Vielleicht kann man eine oder zwei Lamellen zusätzlich einbauen. | {
"text": "\n Jalousie verdunkelt nicht komplett\n \n Die Lamellen im oberen Bereich gehen nicht komplett zu. Vielleicht kann man eine oder zwei Lamellen zusätzlich einbauen."
} | [
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] | titan230 | null | null | {
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} | false | null | f72666c6-4ee3-4c79-8e16-22874e12cba9 | null | Default | 2023-03-04T12:12:38.048785 | {
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Sichtschutzwände bestellt und bezahlt.
Lieferung War für den 11 Juni vorgesehen,Ware ist noch immer nicht da.Nach mehrmaligem Anrufen endlich mal jemanden erreicht, der uns die Lieferung bestimmt für Mitte der letzten Woche zugesagt hat .Niemand meldet sich bei uns doch die Ware ist wieder nicht gekommen.Bezahlt haben wir aber schon am 2.5.2021.Was soll das bitte ,wann kommt unsere Ware. | {
"text": "\n Sichtschutzwände bestellt und bezahlt.\n \n Lieferung War für den 11 Juni vorgesehen,Ware ist noch immer nicht da.Nach mehrmaligem Anrufen endlich mal jemanden erreicht, der uns die Lieferung bestimmt für Mitte der letzten Woche zugesagt hat .Niemand meldet sich bei uns doch die Ware ist wieder nicht gekommen.Bezahlt haben wir aber schon am 2.5.2021.Was soll das bitte ,wann kommt unsere Ware."
} | [
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} | false | null | f726fb47-2095-423b-abe4-b33d1bb268ef | null | Default | 2023-03-04T12:12:37.776130 | {
"text_length": 454
} |
Wasch pods lösen sich nicht auf
Habe seid ein paar mal festelen müssen das sich die pods nicht auflösen. | {
"text": "\n Wasch pods lösen sich nicht auf\n \n Habe seid ein paar mal festelen müssen das sich die pods nicht auflösen."
} | [
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Klarna verlang von uns noch einen offenen Betrag von 8,95€
Am 14. September 2022 haben wir 2 Kissen bestellt...haben per PayPal am 16.09.22 69,96€ bezahlt. Da bei der Bestellung auf Rechnung was schief gelaufen ist, wurden wir von Derila Kundendienst telefonisch kontaktiert und uns mitgeteilt, dass eine Bestellung auf Rechnung nicht geht. Dann haben wir nochmal per Paypal bestellt. Sie haben uns aber trotzallem 4 Kissen geschickt...obwohl es nicht unser Fehler war. Wir haben die 2 Kissen, die zuviel geschickt wurden, am 17.10.22 auf unsere Kosten zurückgeschickt...Portogebühr 26,90€....Sendungsnummer: 007657973008781. Klarna hat uns mitgeteilt, dass die Retoursendung bei Ihnen angekommen ist.... enence-ck 12010076. Warum verlangt Klarna von uns noch 8,95€ Restbetrag.....wofür? Von unserer Seite haben wir alles richtig gemacht. Bitte klären sie das Anliegen mit Klarna ab und stornieren sie den Betrag von 8,95€ MFG ****** ****** | {
"text": "\n Klarna verlang von uns noch einen offenen Betrag von 8,95€\n \n Am 14. September 2022 haben wir 2 Kissen bestellt...haben per PayPal am 16.09.22 69,96€ bezahlt. Da bei der Bestellung auf Rechnung was schief gelaufen ist, wurden wir von Derila Kundendienst telefonisch kontaktiert und uns mitgeteilt, dass eine Bestellung auf Rechnung nicht geht. Dann haben wir nochmal per Paypal bestellt. Sie haben uns aber trotzallem 4 Kissen geschickt...obwohl es nicht unser Fehler war. Wir haben die 2 Kissen, die zuviel geschickt wurden, am 17.10.22 auf unsere Kosten zurückgeschickt...Portogebühr 26,90€....Sendungsnummer: 007657973008781. Klarna hat uns mitgeteilt, dass die Retoursendung bei Ihnen angekommen ist.... enence-ck 12010076. Warum verlangt Klarna von uns noch 8,95€ Restbetrag.....wofür? Von unserer Seite haben wir alles richtig gemacht. Bitte klären sie das Anliegen mit Klarna ab und stornieren sie den Betrag von 8,95€ MFG ****** ******"
} | [
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} | false | null | f74593de-bfc0-4016-bfe5-1ea070dc4fb9 | null | Default | 2023-03-04T12:12:41.270792 | {
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} |
Keine Reaktion auf Reklamation
Habe im Oktober 2020 Rolladen bestellt und -verspätet- auch erhalten. Nach dem Einbau stellt sich nun heraus, dass die Fernbedienung - trotz Batterietausch- nur aus knapp 10cm Entfernung funtioniert. Habe dies Rolladenplanet mehrfach per Email mitgeteilt - keine Reaktion. Auch telefonisch sind sie nicht zu erreichen. Unter der auf der HP angegbenen Nummer wird man sofort weggeschaltet. Klingt nicht nach seriösem Unternehmen. Sehr bedauerlich. Würde von Bestellung abraten, auch wenn die Angebote verlockend klingen. Service ist bei so einem Produkt sehr wichtig und "U-Boot-Spielen" geht gar nicht. Überlege jetzt rechtliche Schritte. | {
"text": "\n Keine Reaktion auf Reklamation\n \n Habe im Oktober 2020 Rolladen bestellt und -verspätet- auch erhalten. Nach dem Einbau stellt sich nun heraus, dass die Fernbedienung - trotz Batterietausch- nur aus knapp 10cm Entfernung funtioniert. Habe dies Rolladenplanet mehrfach per Email mitgeteilt - keine Reaktion. Auch telefonisch sind sie nicht zu erreichen. Unter der auf der HP angegbenen Nummer wird man sofort weggeschaltet. Klingt nicht nach seriösem Unternehmen. Sehr bedauerlich. Würde von Bestellung abraten, auch wenn die Angebote verlockend klingen. Service ist bei so einem Produkt sehr wichtig und \"U-Boot-Spielen\" geht gar nicht. Überlege jetzt rechtliche Schritte."
} | [
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}
] | titan230 | null | null | {
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Persil Coulor Disc löst sich nicht auf
Habe uns mal das Markenprodukt zum waschen geholt und wurde enttäuscht. Die Persil Disc löst sich nicht vollständig auf und hinterlässt glibberige Rückstände in der Wäsche. Das hätte ich nicht erwartet und bin sehr enttäuscht, solch ein Problem hatte ich bei alternativ Produkten nicht | {
"text": "\n Persil Coulor Disc löst sich nicht auf\n \n Habe uns mal das Markenprodukt zum waschen geholt und wurde enttäuscht. Die Persil Disc löst sich nicht vollständig auf und hinterlässt glibberige Rückstände in der Wäsche. Das hätte ich nicht erwartet und bin sehr enttäuscht, solch ein Problem hatte ich bei alternativ Produkten nicht"
} | [
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}
] | titan230 | null | null | {
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} | false | null | f74f3722-04fb-440f-8625-cdbaf6408b89 | null | Default | 2023-03-04T12:12:42.006546 | {
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wegen todesfall in der familie habe ich die rechnung vergessen zu bezahlen
ich überweise die 44,98euro am 4.10.2022 entschuldigung meine kundennummer 19411123 ****** ****** 24582 Bordesholm Eiderstede 13 | {
"text": "\n wegen todesfall in der familie habe ich die rechnung vergessen zu bezahlen\n \n ich überweise die 44,98euro am 4.10.2022 entschuldigung meine kundennummer 19411123 ****** ****** 24582 Bordesholm Eiderstede 13"
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} | false | null | f74fbf5c-bf39-4881-829a-51b26a8b2400 | null | Default | 2023-03-04T12:12:40.734328 | {
"text_length": 267
} |
Die Disc lösen sich nicht auf
Habe es nun leider bei allen 4 Paketen, die ich auf einmal gekauft habe, gehabt, dass die Disc sich nicht auflösen sondern an der Wäsche kleben bleiben oder sich im Gummi der Waschmaschine fangen und dort als glibberige Masse rausgeholt werden muss. | {
"text": "\n Die Disc lösen sich nicht auf\n \n Habe es nun leider bei allen 4 Paketen, die ich auf einmal gekauft habe, gehabt, dass die Disc sich nicht auflösen sondern an der Wäsche kleben bleiben oder sich im Gummi der Waschmaschine fangen und dort als glibberige Masse rausgeholt werden muss."
} | [
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} | false | null | f756215b-c108-4ff9-8ca8-7bc3021c8dc5 | null | Default | 2023-03-04T12:12:41.638683 | {
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Nicht zufriedenstellender Service
Vor ca. 2 1/2 Jahren habe ich Ware der Marke Tupper erworben. Nach etwa 1 1/2 stellten sich an einigen Artikel Mangel ein. Zuerst habe ich versucht Kontakt zu den Vertreibenden Mitarbeitern aufzunehmen. Die Mitarbeiterin, die es verkauft hat, arbeitete nicht mehr für Tupper. Mitarbeiter in der Nähe habe ich durch mehrere Mail's versucht zu kontaktieren. Rückantworten blieben aus. Auch über das Portal de Firma im Internet erhielt ich keine Reaktion auf meine Anfragen. Alle Anfragen blieben unbeantwortet. Durch persönlichen Kontakt im Bekanntenkreis bekam ich Kontakt zu einer Mitarbeiterin. Hier blieb die Reklamation bis dato abgelehnt. Es kann doch nicht sein, daß ein Unternehmen, welches eine lebenslange Haltbarkeit ihrer Artikel garantiert, in keinster Weise dieses auch hält. Die Qualität der Artikel und der Service hat über die Jahre seinen Standard an Höchstmaß verloren. Jeder der mit dem Gedanken spielt, sich mit diesen sehr teuren Produkten einzudecken, RATE ICH AB! | {
"text": "\n Nicht zufriedenstellender Service\n \n Vor ca. 2 1/2 Jahren habe ich Ware der Marke Tupper erworben. Nach etwa 1 1/2 stellten sich an einigen Artikel Mangel ein. Zuerst habe ich versucht Kontakt zu den Vertreibenden Mitarbeitern aufzunehmen. Die Mitarbeiterin, die es verkauft hat, arbeitete nicht mehr für Tupper. Mitarbeiter in der Nähe habe ich durch mehrere Mail's versucht zu kontaktieren. Rückantworten blieben aus. Auch über das Portal de Firma im Internet erhielt ich keine Reaktion auf meine Anfragen. Alle Anfragen blieben unbeantwortet. Durch persönlichen Kontakt im Bekanntenkreis bekam ich Kontakt zu einer Mitarbeiterin. Hier blieb die Reklamation bis dato abgelehnt. Es kann doch nicht sein, daß ein Unternehmen, welches eine lebenslange Haltbarkeit ihrer Artikel garantiert, in keinster Weise dieses auch hält. Die Qualität der Artikel und der Service hat über die Jahre seinen Standard an Höchstmaß verloren. Jeder der mit dem Gedanken spielt, sich mit diesen sehr teuren Produkten einzudecken, RATE ICH AB!"
} | [
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] | titan230 | null | null | {
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} | false | null | f75d6022-ba2f-432d-9722-c25ed9d905c2 | null | Default | 2023-03-04T12:12:38.580418 | {
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Weichspüler Baby geleeartig
Weichspüler Baby vorige Woche gekauft, zuhause geöffnet- fließt nicht aus Verpackung, ist wie Gelee | {
"text": "\n Weichspüler Baby geleeartig\n \n Weichspüler Baby vorige Woche gekauft, zuhause geöffnet- fließt nicht aus Verpackung, ist wie Gelee"
} | [
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] | titan230 | null | null | {
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RE: AW: Anfrage von Hertie.de: Transportschaden, '47513980' [T-NJ6XDTKEKN-00]
Sehr geehrte Frau Weinberger, zuerst einmal meinen Dank für die rasche Beantwortung! Anbei auf diesem Wege 2 Photos der zerstörten Tasse. Wie gesagt mit Dank und freundlichen Grüßen ****** ****** | {
"text": "\n RE: AW: Anfrage von Hertie.de: Transportschaden, '47513980' [T-NJ6XDTKEKN-00]\n \n Sehr geehrte Frau Weinberger, zuerst einmal meinen Dank für die rasche Beantwortung! Anbei auf diesem Wege 2 Photos der zerstörten Tasse. Wie gesagt mit Dank und freundlichen Grüßen ****** ******"
} | [
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Sprüht kein Wasser mehr
Tank ist voll alles ist sauber es sprüht kein wasser komisch das gerät wurde kaum benutzt an uns kann es nicht liegen | {
"text": "\n Sprüht kein Wasser mehr\n \n Tank ist voll alles ist sauber es sprüht kein wasser komisch das gerät wurde kaum benutzt an uns kann es nicht liegen"
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} | false | null | f77ac87e-50e2-4aba-b909-436d43684cbf | null | Default | 2023-03-04T12:12:42.381752 | {
"text_length": 205
} |
fehlende Rechnung
Hallo, ich brauche bitte eine Rechnung mit ausgewiesener Mehrwertsteuer. Mittlerweile schon das 2 eMails geschrieben und etliche male versucht Telefonisch durch zukommen. Bis jetzt ohne Erfolg. L.G | {
"text": "\n fehlende Rechnung\n \n Hallo, ich brauche bitte eine Rechnung mit ausgewiesener Mehrwertsteuer. Mittlerweile schon das 2 eMails geschrieben und etliche male versucht Telefonisch durch zukommen. Bis jetzt ohne Erfolg. L.G"
} | [
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] | titan230 | null | null | {
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} | false | null | f780af2b-0210-4cf1-8505-661cdf9591f4 | null | Default | 2023-03-04T12:12:39.780783 | {
"text_length": 281
} |
Nicht erfolgte Lieferung. Falsche Stückzahl.
Rechnung 201363725 Die Ware wurde per PayPal bezahlt, jedoch niemals Geliefert. Da der Versand seitens Hypavema bei DPD angekündigt wurde hat PayPal den Fall geschlossen. Von Hypavema wurde mitgeteilt, dass eine Rückbuchung per PayPal nicht möglich sei. Bei einer Lieferung über Amazon wurden statt bezahlter 64 Rollen nur 56 Rollen geliefert. Amazon Best.Nr. 305-9276811-9573168 Ich bitte um Klärung | {
"text": "\n Nicht erfolgte Lieferung. Falsche Stückzahl.\n \n Rechnung 201363725 Die Ware wurde per PayPal bezahlt, jedoch niemals Geliefert. Da der Versand seitens Hypavema bei DPD angekündigt wurde hat PayPal den Fall geschlossen. Von Hypavema wurde mitgeteilt, dass eine Rückbuchung per PayPal nicht möglich sei. Bei einer Lieferung über Amazon wurden statt bezahlter 64 Rollen nur 56 Rollen geliefert. Amazon Best.Nr. 305-9276811-9573168 Ich bitte um Klärung"
} | [
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Treteimer Defekt, Bruchstelle
Nach dreimaligen gebrauch ist leider die Tretfunktion am Eimer defekt. Das reparieren an dieser Stelle ist nicht mögliche, ,,,,Ich bitte um einen Klärung, da es ein Geschenk war und es eine Bedeutung hat. | {
"text": "\n Treteimer Defekt, Bruchstelle\n \n Nach dreimaligen gebrauch ist leider die Tretfunktion am Eimer defekt. Das reparieren an dieser Stelle ist nicht mögliche, ,,,,Ich bitte um einen Klärung, da es ein Geschenk war und es eine Bedeutung hat."
} | [
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] | titan230 | null | null | {
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Schließung der Filiale Waltroper Straße ind Lünen Brambauer vor 18:30
Sehr geehrte Damen und Herren, ich schätze Ihr Angebot in einem diesbezüglich unzureichend versorgten Standteil von Lünen (Filiale Brambauer sehr. Allerdings habe ich mit den zuständigen Mitarbeiter*innen bisher keine guten Erfahrungen gemacht. Nach meiner letzten Beschwerde über den Fililalleiter ergibt sich ein neuer Beschwerdeanlass. Ich benötigte heute, den 26.04. um 18:20 noch dringend eine Packung Druckerpapier und bin zu Fuß in die 400 m entfernte Filiale gegangen (mein Wohnort: Waltroper Straße 26, 44536 Lünen. Bei Ankunft um 18:26 ging die Tür noch auf, allerdings stand die Mitarbeiterin bereits neben der Tür und teilte mir mit, dass geschlossen sei. Ich verwies sie auf eine öffentliche Uhr direkt gegenüber, woraufhin sie mir lediglich ihre Uhr zeigte und mit der Schließung fortfuhr. Selbst wenn es 170 gewesen wäre, gehört es zu einem guten Kundenmanagement Kunden in Verlegenheit auszuhelfen. Besonders da der Kauf eine Angelegenheit von 30 Sekunden gewesen wäre. Die unfreundliche Art und wenig verständnisvolle Weise des "Rausschmisses" haben mich zu dieser Beschwere veranlasst. Mit freundlichen Grüßen Dr. Burkhard ****** | {
"text": "\n Schließung der Filiale Waltroper Straße ind Lünen Brambauer vor 18:30\n \n Sehr geehrte Damen und Herren, ich schätze Ihr Angebot in einem diesbezüglich unzureichend versorgten Standteil von Lünen (Filiale Brambauer sehr. Allerdings habe ich mit den zuständigen Mitarbeiter*innen bisher keine guten Erfahrungen gemacht. Nach meiner letzten Beschwerde über den Fililalleiter ergibt sich ein neuer Beschwerdeanlass. Ich benötigte heute, den 26.04. um 18:20 noch dringend eine Packung Druckerpapier und bin zu Fuß in die 400 m entfernte Filiale gegangen (mein Wohnort: Waltroper Straße 26, 44536 Lünen. Bei Ankunft um 18:26 ging die Tür noch auf, allerdings stand die Mitarbeiterin bereits neben der Tür und teilte mir mit, dass geschlossen sei. Ich verwies sie auf eine öffentliche Uhr direkt gegenüber, woraufhin sie mir lediglich ihre Uhr zeigte und mit der Schließung fortfuhr. Selbst wenn es 170 gewesen wäre, gehört es zu einem guten Kundenmanagement Kunden in Verlegenheit auszuhelfen. Besonders da der Kauf eine Angelegenheit von 30 Sekunden gewesen wäre. Die unfreundliche Art und wenig verständnisvolle Weise des \"Rausschmisses\" haben mich zu dieser Beschwere veranlasst. Mit freundlichen Grüßen Dr. Burkhard ******"
} | [
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] | titan230 | null | null | {
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} | false | null | f7b08b37-d0ff-427b-ba08-ddf0f69e2b12 | null | Default | 2023-03-04T12:12:40.586058 | {
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} |
Lieferverzögerung durch DHL
Ich habe eine Teillieferung meiner Bestellung von DHL am 26.04.18 erhalten und sollte am 27.04.18 die Restlichen bestellen Produkte erhalten. Heute ist der 01.05.18 und ich habe von DHL nichts mehr gehört!!!!Alles im Badezimmer ist vorbereitet für die neuen Produkte. Keine Waschbecken in den Badezimmern,...... | {
"text": "\n Lieferverzögerung durch DHL\n \n Ich habe eine Teillieferung meiner Bestellung von DHL am 26.04.18 erhalten und sollte am 27.04.18 die Restlichen bestellen Produkte erhalten. Heute ist der 01.05.18 und ich habe von DHL nichts mehr gehört!!!!Alles im Badezimmer ist vorbereitet für die neuen Produkte. Keine Waschbecken in den Badezimmern,......"
} | [
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} | false | null | f7c36721-67b1-41ba-8b7a-e2c1aee1f63c | null | Default | 2023-03-04T12:12:38.476219 | {
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} |
lieferung nicht komplett
das verschließbare Ventil mit keramischer Ventilabdeckung ist nicht in der Lieferung enthalten. es handelt sich um den Artikel 414361 RW Durch die Verzögerung unser Umbau arbeiten sind wir erst jetzt bei der Endmontage, deshalb kann ich erst jetzt reklamieren, hoffe jedoch auf Ihr Verständnis und bitte um Nachlieferung des fehlenden Teils evtl. mit der noch ausstehender Lieferung. Ansonsten sind wir sehr zufrieden über die Produkte und dem Servic. | {
"text": "\n lieferung nicht komplett\n \n das verschließbare Ventil mit keramischer Ventilabdeckung ist nicht in der Lieferung enthalten. es handelt sich um den Artikel 414361 RW Durch die Verzögerung unser Umbau arbeiten sind wir erst jetzt bei der Endmontage, deshalb kann ich erst jetzt reklamieren, hoffe jedoch auf Ihr Verständnis und bitte um Nachlieferung des fehlenden Teils evtl. mit der noch ausstehender Lieferung. Ansonsten sind wir sehr zufrieden über die Produkte und dem Servic."
} | [
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} | false | null | f7c6627d-d832-45ef-9409-95814e62eb59 | null | Default | 2023-03-04T12:12:38.300272 | {
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} |
Bestellung S03727963
Zu o.g. Bestellung liegt mir keine Rechnung vor, habe aber eine Mahnung erhalten. Angeblich wurde sogar eine Ratenvereinbarung getroffen. Ich habe keine Jalousien bestellt und auch Vereinbarung getroffen. An wen bzw. welche Mailadresse wurde die Rechnung am 20.04. und 08.07. verschickt? Ich bitte um Zusendung einer Kopie. | {
"text": "\n Bestellung S03727963\n \n Zu o.g. Bestellung liegt mir keine Rechnung vor, habe aber eine Mahnung erhalten. Angeblich wurde sogar eine Ratenvereinbarung getroffen. Ich habe keine Jalousien bestellt und auch Vereinbarung getroffen. An wen bzw. welche Mailadresse wurde die Rechnung am 20.04. und 08.07. verschickt? Ich bitte um Zusendung einer Kopie."
} | [
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] | titan230 | null | null | {
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} | false | null | f7cda5de-50e7-48b7-a946-bf43a4b3936f | null | Default | 2023-03-04T12:12:38.085329 | {
"text_length": 413
} |
Pods lösen sich nicht auf
Ich habe die 4 in 1 Discs Color und Universal von Persil. Egal welchen Waschgang ich wähle, die Pods lösen sich nicht auf und liegen völlig vermatscht im Türrahmengummi. Das ist eine große Schweinerei und ich denke die Wäsche wird davon auch nicht sauber. Immerhin habe ich mich für die Marke Persil entschieden, da sie in den Medien viel verspricht. Nun bin ich sehr enttäuscht über das Ergebnis. Ich wasche bei 30, 40, 60 und 90 Grad und jedesmal das Gleiche, obwohl ich wie angegeben, den Pod hinter die Wäsche in die Trommel lege. | {
"text": "\n Pods lösen sich nicht auf\n \n Ich habe die 4 in 1 Discs Color und Universal von Persil. Egal welchen Waschgang ich wähle, die Pods lösen sich nicht auf und liegen völlig vermatscht im Türrahmengummi. Das ist eine große Schweinerei und ich denke die Wäsche wird davon auch nicht sauber. Immerhin habe ich mich für die Marke Persil entschieden, da sie in den Medien viel verspricht. Nun bin ich sehr enttäuscht über das Ergebnis. Ich wasche bei 30, 40, 60 und 90 Grad und jedesmal das Gleiche, obwohl ich wie angegeben, den Pod hinter die Wäsche in die Trommel lege."
} | [
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} | false | null | f809f375-4079-4d02-9d58-bfa3ee47a533 | null | Default | 2023-03-04T12:12:41.724120 | {
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Dampfdrucktopf brauch sehr lange
Sehr geehrte Damen und Herren, Ich habe 1 Set Dampfdruckfopf von Ihrer Firma. Es funktionierte am Anfang gut, aber jetzt braucht es sehr kange. Ich habe auch die Dichtungsringe augetauscht. Bitte helfen Sie mir weiter, da die Töpfe teuer waren. LG ****** ****** | {
"text": "\n Dampfdrucktopf brauch sehr lange\n \n Sehr geehrte Damen und Herren, Ich habe 1 Set Dampfdruckfopf von Ihrer Firma. Es funktionierte am Anfang gut, aber jetzt braucht es sehr kange. Ich habe auch die Dichtungsringe augetauscht. Bitte helfen Sie mir weiter, da die Töpfe teuer waren. LG ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | f80ddcf8-de98-4917-8634-1dfe4802f93a | null | Default | 2023-03-04T12:12:39.915725 | {
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klebrige Deckeln und Schüsseln
Einige Teile meiner Tupperware sind klebrig -eine Bekannte sagte mir dass ich das nicht mehr verwenden kann es sollte nicht mehr mit Lebensmittel in Berührung kommen. Stimmt das ,kann man so etwas umtauschen oder muss das teure Küchenzubehör vernichtet werden | {
"text": "\n klebrige Deckeln und Schüsseln\n \n Einige Teile meiner Tupperware sind klebrig -eine Bekannte sagte mir dass ich das nicht mehr verwenden kann es sollte nicht mehr mit Lebensmittel in Berührung kommen. Stimmt das ,kann man so etwas umtauschen oder muss das teure Küchenzubehör vernichtet werden"
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Rolladen am 3.09.22 bestellt und bezahlt, am 9.11.22 immer noch nicht erhalten, keine Reaktion
Am 3.09.2022 bestellte ich einen Rolladen und bezahlte ihn sofort online auf rolladenplanet.de. Die Webpage und der Kaufvorgang funktionierten tadellos. am 14.10 erhielt ich eine Lieferankündigung von Spedition Raben, Fellbach. Geliefert wurde aber nicht, auf Nachfassen bei Raben erfuhr ich, dass der Rolladen beschädigt sei und zurück an den Lieferanten gesandt wurde 8am 14.10 Seither keinerlei Infos mehr, immer wieder verfasste emails bleiben komplett unbeantwortet, die Telefonummer ist nur mit einem Warteautomaten belegt (Stundenlang | {
"text": "\n Rolladen am 3.09.22 bestellt und bezahlt, am 9.11.22 immer noch nicht erhalten, keine Reaktion\n \n Am 3.09.2022 bestellte ich einen Rolladen und bezahlte ihn sofort online auf rolladenplanet.de. Die Webpage und der Kaufvorgang funktionierten tadellos. am 14.10 erhielt ich eine Lieferankündigung von Spedition Raben, Fellbach. Geliefert wurde aber nicht, auf Nachfassen bei Raben erfuhr ich, dass der Rolladen beschädigt sei und zurück an den Lieferanten gesandt wurde 8am 14.10 Seither keinerlei Infos mehr, immer wieder verfasste emails bleiben komplett unbeantwortet, die Telefonummer ist nur mit einem Warteautomaten belegt (Stundenlang"
} | [
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} | false | null | f8104d3f-f0b5-4718-8aa3-8675bffe6ef7 | null | Default | 2023-03-04T12:12:39.658543 | {
"text_length": 700
} |
Reklamation Mixer
Guten Tag. Ich habe am 07.07.2018 einen Wmf Mixer bei Kaufland in der Bessemerstraße 57 12103 Berlin gekauft. Der Mixer ist vor einigen Tagen fast explodiert. Es kam Rauch aus der Maschine. Ich bin mir sicher, dass es ein maschineller Fehler ist. Ich habe den Mixer max. 7 benutzt. Ich möchte das Produkt reklamieren. | {
"text": "\n Reklamation Mixer\n \n Guten Tag. Ich habe am 07.07.2018 einen Wmf Mixer bei Kaufland in der Bessemerstraße 57 12103 Berlin gekauft. Der Mixer ist vor einigen Tagen fast explodiert. Es kam Rauch aus der Maschine. Ich bin mir sicher, dass es ein maschineller Fehler ist. Ich habe den Mixer max. 7 benutzt. Ich möchte das Produkt reklamieren."
} | [
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] | titan230 | null | null | {
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} | false | null | f8180e91-09b8-4f47-9bb5-b92e132ceb3b | null | Default | 2023-03-04T12:12:40.282173 | {
"text_length": 399
} |
Ersatzdichtung Sk330.01
Knr.E0136983 ,AuftragsNr. 457317,ich benötige eine Ersatzdichtung für Ablaufventil mit Druc kverschluss,ist im keinem Baumarkt zu kaufen. mfg.****** ****** | {
"text": "\n Ersatzdichtung Sk330.01\n \n Knr.E0136983 ,AuftragsNr. 457317,ich benötige eine Ersatzdichtung für Ablaufventil mit Druc kverschluss,ist im keinem Baumarkt zu kaufen. mfg.****** ******"
} | [
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Umtauschware seit Januar nicht erhalten
Sehr geehrte Damen/Herren, ich bin ja wirklich ein sehr geduldiger Mensch, aber jetzt reicht es und leider muss ich nun doch diesen Weg gehen und mein Anliegen dierekt an sie senden. Der, für mich wohl zuständigen? Tupperbereichsleiterin Frau A. B., hatte ich dieses Vorhaben bereits angekündigt! Folgender Fall ist eingetreten! Ich habe am 14.1.21 Kontakt zu Frau B. aufgenommen, zwecks Umtausch 2er kaputter Schüsseln (Materialfehler? sowie einem eingerissenen Deckel. Ein Päckchen mit den kaputten Artikeln erreichte Frau B. am 18.1.21. Laut ihrer Aussage sollte dieses mit weiteren Rücksendungen umgehend verschickt werden! Am 12.3.21 erlaubte ich mir die Nachfrage betreffs der Umtauschware und erhielt die Auskunft (genauer Wortlaut per WhatsApp!: "Stimmt, ich habe noch keine Neusendung erhalten! Da mehrere waren, habe ich nachgefragt und innerhalb von den nächsten 2 Wochen wurde eine Bearbeitung in Aussicht gestellt. Ich melde mich dann umgehend!" Am 6.4.21 erneute Nachfrage! Antwort: "Habe leider noch keine Ware erhalten!" Am 6.5.21 nun langsam schon wütend, erneute Anfrage! Antwort: "Ich kann ihre Wut verstehen, ich habe heute noch einmal was zu Tupper geschickt umnd werde mich am Dienstag bei ihnen melden." Ehrlich! was interessiert es mich ob sie nochmal was zu Tupper geschickt hat! Wo ist meine Ware? Davon abgesehen hat das versprochene Telefonat natürlich nicht statt gefunden! Am 22.6.21 erhalte ich die Mitteilung von Frau B., dass es "für die Sonnenschüssel und den Deckel gleichwertigen Ersatz geben wird und für die Stapeldose eine Alternative. Lt. Liefertermin soll das Paket mit der restlichen Ware am 29.6. eingehen. Ich melde mich dann wieder bei ihnen und leite es weiter. Ab danach bin ich dann nicht mehr für Tupperware tätig." Am 10.7.21 ist dann wohl ein Päckchen bei der Nachbarin Frau B.s angekommen welches am drauffolgenden Tag abgeholt werden würde, und "alles sollte dann seinen Lauf nehmen." Am 2.8.21 habe ich erneut nachgefragt wo meine Ware bleibt und seitdem erhalte ich nun auch keine Antwort mehr, obwohl diese letzte Nachricht von ihr gelesen wurde! Acht Monate gehen dieses hin und her und deren leeren Versprechungen nun schon! Ich bin fassungslos und ausgesprochen wütend über so viel Dreistigkeit und bitte darum, dass sie diese Angelegenheit mit Frau B. klären! Und ich möchte umgehend meine umgetauschte Ware haben! Mit freundlichen Grüßen ****** ****** | {
"text": "\n Umtauschware seit Januar nicht erhalten\n \n Sehr geehrte Damen/Herren, ich bin ja wirklich ein sehr geduldiger Mensch, aber jetzt reicht es und leider muss ich nun doch diesen Weg gehen und mein Anliegen dierekt an sie senden. Der, für mich wohl zuständigen? Tupperbereichsleiterin Frau A. B., hatte ich dieses Vorhaben bereits angekündigt! Folgender Fall ist eingetreten! Ich habe am 14.1.21 Kontakt zu Frau B. aufgenommen, zwecks Umtausch 2er kaputter Schüsseln (Materialfehler? sowie einem eingerissenen Deckel. Ein Päckchen mit den kaputten Artikeln erreichte Frau B. am 18.1.21. Laut ihrer Aussage sollte dieses mit weiteren Rücksendungen umgehend verschickt werden! Am 12.3.21 erlaubte ich mir die Nachfrage betreffs der Umtauschware und erhielt die Auskunft (genauer Wortlaut per WhatsApp!: \"Stimmt, ich habe noch keine Neusendung erhalten! Da mehrere waren, habe ich nachgefragt und innerhalb von den nächsten 2 Wochen wurde eine Bearbeitung in Aussicht gestellt. Ich melde mich dann umgehend!\" Am 6.4.21 erneute Nachfrage! Antwort: \"Habe leider noch keine Ware erhalten!\" Am 6.5.21 nun langsam schon wütend, erneute Anfrage! Antwort: \"Ich kann ihre Wut verstehen, ich habe heute noch einmal was zu Tupper geschickt umnd werde mich am Dienstag bei ihnen melden.\" Ehrlich! was interessiert es mich ob sie nochmal was zu Tupper geschickt hat! Wo ist meine Ware? Davon abgesehen hat das versprochene Telefonat natürlich nicht statt gefunden! Am 22.6.21 erhalte ich die Mitteilung von Frau B., dass es \"für die Sonnenschüssel und den Deckel gleichwertigen Ersatz geben wird und für die Stapeldose eine Alternative. Lt. Liefertermin soll das Paket mit der restlichen Ware am 29.6. eingehen. Ich melde mich dann wieder bei ihnen und leite es weiter. Ab danach bin ich dann nicht mehr für Tupperware tätig.\" Am 10.7.21 ist dann wohl ein Päckchen bei der Nachbarin Frau B.s angekommen welches am drauffolgenden Tag abgeholt werden würde, und \"alles sollte dann seinen Lauf nehmen.\" Am 2.8.21 habe ich erneut nachgefragt wo meine Ware bleibt und seitdem erhalte ich nun auch keine Antwort mehr, obwohl diese letzte Nachricht von ihr gelesen wurde! Acht Monate gehen dieses hin und her und deren leeren Versprechungen nun schon! Ich bin fassungslos und ausgesprochen wütend über so viel Dreistigkeit und bitte darum, dass sie diese Angelegenheit mit Frau B. klären! Und ich möchte umgehend meine umgetauschte Ware haben! Mit freundlichen Grüßen ****** ******"
} | [
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} | false | null | f8270fc5-4573-4c5f-b3f9-e141e8f78f4d | null | Default | 2023-03-04T12:12:38.924430 | {
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Mein 5,7 Liter Bräter ist ebenfalls kaputt, bei sachgemäßer Behandlung
Mein 5,7 Liter Bräter ist ebenfalls kaputt, übrigens der zweite, ich habe es geglaubt, dass der Fehler bei mir liegen muss und einen zweiten gekauft, so viel Dummheit muss bestraft werden. Jetzt ist der zweite kaputt, ich habe ihn vorschriftsgemäß behandelt. Natürlich bekomme ich ihn nicht ersetzt. Sollte eine Party Verabredung treffen, dann können wir drüber reden. Unseriös nenne ich das. Ich habe mein Vertrauen zu Tupper verloren und bin tief enttäuscht. ****** | {
"text": "\n Mein 5,7 Liter Bräter ist ebenfalls kaputt, bei sachgemäßer Behandlung\n \n Mein 5,7 Liter Bräter ist ebenfalls kaputt, übrigens der zweite, ich habe es geglaubt, dass der Fehler bei mir liegen muss und einen zweiten gekauft, so viel Dummheit muss bestraft werden. Jetzt ist der zweite kaputt, ich habe ihn vorschriftsgemäß behandelt. Natürlich bekomme ich ihn nicht ersetzt. Sollte eine Party Verabredung treffen, dann können wir drüber reden. Unseriös nenne ich das. Ich habe mein Vertrauen zu Tupper verloren und bin tief enttäuscht. ******"
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Turboschleuder-Treteimer defekt
Ich habe vor ca. 6 Monaten ein schönes grünes Vileda-Turbo-Schleuder-Wischset gekauft. Zuerst hat alles gut funktioniert und ich habe sogar gerne gewischt, was sonst nie der Fall war. Dann hat es plötzlich bei normaler Bedienung des Tretpedals geknackt und nun dreht sich der Einsatz nur kurz in eine Richtung, stoppt dann und dreht kurz zurück. Es findet keine Schleuderwirkung statt! Das war eine kurze Freude! | {
"text": "\n Turboschleuder-Treteimer defekt\n \n Ich habe vor ca. 6 Monaten ein schönes grünes Vileda-Turbo-Schleuder-Wischset gekauft. Zuerst hat alles gut funktioniert und ich habe sogar gerne gewischt, was sonst nie der Fall war. Dann hat es plötzlich bei normaler Bedienung des Tretpedals geknackt und nun dreht sich der Einsatz nur kurz in eine Richtung, stoppt dann und dreht kurz zurück. Es findet keine Schleuderwirkung statt! Das war eine kurze Freude!"
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} | false | null | f848cf67-5a32-4df0-8b77-9dc1eb4f1f7f | null | Default | 2023-03-04T12:12:42.517654 | {
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} |
WMF Topf-Set Inspiration Cromargan®Edelstahl Rostfrei 18/10 Set 11 tlg Induktion
habe mich so auf diese Töpfe gefreut, aber seit zweimaligem gebrauch innen verfärbt , Rostflecken , kein schöner Anblick mehr , ich muss jedes mal nachputzen mit flüssigem Edelstahl Reiniger. Einen Topf habe ich nur zum Wasserkochen benutzt nun hat er Rostflecken:::: Was ist aus WMF geworden | {
"text": "\n WMF Topf-Set Inspiration Cromargan®Edelstahl Rostfrei 18/10 Set 11 tlg Induktion\n \n habe mich so auf diese Töpfe gefreut, aber seit zweimaligem gebrauch innen verfärbt , Rostflecken , kein schöner Anblick mehr , ich muss jedes mal nachputzen mit flüssigem Edelstahl Reiniger. Einen Topf habe ich nur zum Wasserkochen benutzt nun hat er Rostflecken:::: Was ist aus WMF geworden"
} | [
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Deckel und Rand der Dose kaputt
Artikel 233-21 rosa Schüssel am Rand abgebrochen, Artikel 2244A-3 Deckel kaputt, Schüssel undicht | {
"text": "\n Deckel und Rand der Dose kaputt\n \n Artikel 233-21 rosa Schüssel am Rand abgebrochen, Artikel 2244A-3 Deckel kaputt, Schüssel undicht"
} | [
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] | titan230 | null | null | {
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} | false | null | f88afe84-8a8e-4caa-b209-13a7f85aeeba | null | Default | 2023-03-04T12:12:38.682320 | {
"text_length": 193
} |
Wischeimer Turbo defekt
Bei meinem Wischeimer bekomme ich die Zentriefuge nicht mehr in Turbodrehung versetzt, da sich beim runtertreten in die eine Richtung dreht und beim loslassen Stopt und dann wieder in die andere ohne grossartige Schleuderwirkung. Das Gerät habe ich am 10.September 2019 bei Amazon gekauft. Ich möchte einen Ersatz ,da man ja bei Vileda Qualität erwartet. bitte setzen Sie sich mit mir in Verbindung. Meine Forderung: Ersatz Eimer | {
"text": "\n Wischeimer Turbo defekt\n \n Bei meinem Wischeimer bekomme ich die Zentriefuge nicht mehr in Turbodrehung versetzt, da sich beim runtertreten in die eine Richtung dreht und beim loslassen Stopt und dann wieder in die andere ohne grossartige Schleuderwirkung. Das Gerät habe ich am 10.September 2019 bei Amazon gekauft. Ich möchte einen Ersatz ,da man ja bei Vileda Qualität erwartet. bitte setzen Sie sich mit mir in Verbindung. Meine Forderung: Ersatz Eimer"
} | [
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] | titan230 | null | null | {
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} | false | null | f88c63c8-19ba-415a-bea5-21e10a54d4da | null | Default | 2023-03-04T12:12:42.709658 | {
"text_length": 518
} |
Ich möchte die bestellten 4 Messer und zugehörige Scheiden unbenutzt zurückgeben.
Es wird mir keine Möglichkeit der Rückgabe eröffnet und außer Werbung habe ich bisher keine Reaktion auf meine Anfrage (vom 19.08.2022 erhalten. | {
"text": "\n Ich möchte die bestellten 4 Messer und zugehörige Scheiden unbenutzt zurückgeben.\n \n Es wird mir keine Möglichkeit der Rückgabe eröffnet und außer Werbung habe ich bisher keine Reaktion auf meine Anfrage (vom 19.08.2022 erhalten."
} | [
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Reklamation
Sehr geehrte Damen und Herrn, Habe am 14.05.2019 ein Ideal Standard Connect Air Wand-Tiefspül-WC AquaBlade weiß mit Ideal Plus, mit dem dazu passenden WC Deckel Ideal Standard Connect Air Wrapover weiß mit Absenkautomatik soft-close bei ihnen gekauft. Nach einbau der Teile stellte ich fest das der Deckel vorne hoch steht ( ca. 8 mm . Der untere Deckel liegt nur auf einem Punkt auf ( hinten links .Mir scheint das der WC Topf an dieser Stelle zu hoch ist. Gibt es die Möglichkeit das ein Außendienst Mitarbeiter sich das vor Ort ansieht. Meine Anschrift ist ****** ******, Winkelstraße 4 a, 45768 Marl,Tel. ****** Belegnummer RE.RE19-0211029, vom 14.05.2019. Kundennummer RE 1383974. Auftragsnummer 2853565. Würde mich freuen von ihnen zuhören. Mit frudlichen Grüßen ****** ******. | {
"text": "\n Reklamation\n \n Sehr geehrte Damen und Herrn, Habe am 14.05.2019 ein Ideal Standard Connect Air Wand-Tiefspül-WC AquaBlade weiß mit Ideal Plus, mit dem dazu passenden WC Deckel Ideal Standard Connect Air Wrapover weiß mit Absenkautomatik soft-close bei ihnen gekauft. Nach einbau der Teile stellte ich fest das der Deckel vorne hoch steht ( ca. 8 mm . Der untere Deckel liegt nur auf einem Punkt auf ( hinten links .Mir scheint das der WC Topf an dieser Stelle zu hoch ist. Gibt es die Möglichkeit das ein Außendienst Mitarbeiter sich das vor Ort ansieht. Meine Anschrift ist ****** ******, Winkelstraße 4 a, 45768 Marl,Tel. ****** Belegnummer RE.RE19-0211029, vom 14.05.2019. Kundennummer RE 1383974. Auftragsnummer 2853565. Würde mich freuen von ihnen zuhören. Mit frudlichen Grüßen ****** ******."
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Rücksendung meines Polsters
Nach kurzem Probeliegen habe ich größere Nackenschmerzen verspürt, da mir der Polster zu hart ist. Möchte daher den Artikel gerne zurücksenden. | {
"text": "\n Rücksendung meines Polsters\n \n Nach kurzem Probeliegen habe ich größere Nackenschmerzen verspürt, da mir der Polster zu hart ist. Möchte daher den Artikel gerne zurücksenden."
} | [
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} |
Stiel zu kurz und unhandlich
Habe beim Hit vileda ultramat gekauft im Preis von 19,99. das Teil ist so unhandlich der Stiel so dünn und kurz von einmal wischen direkt Rückenschmerzen. Nicht zu empfehlen. Man hat das Gefühl es bricht dir gleich ab. | {
"text": "\n Stiel zu kurz und unhandlich\n \n Habe beim Hit vileda ultramat gekauft im Preis von 19,99. das Teil ist so unhandlich der Stiel so dünn und kurz von einmal wischen direkt Rückenschmerzen. Nicht zu empfehlen. Man hat das Gefühl es bricht dir gleich ab."
} | [
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Geräte ständig kaputt
Sehr geehrte Damen und Herren ich habe innerhalb dieses Jahres 5 airwick Sprüh Geräte gekauft alle 5 innerhalb 2 Monate kaputt das kann’s doch nicht sein ? Ich finde es echt traurig zund hoffe sie können mir helfen liebe Grüße ****** | {
"text": "\n Geräte ständig kaputt\n \n Sehr geehrte Damen und Herren ich habe innerhalb dieses Jahres 5 airwick Sprüh Geräte gekauft alle 5 innerhalb 2 Monate kaputt das kann’s doch nicht sein ? Ich finde es echt traurig zund hoffe sie können mir helfen liebe Grüße ******"
} | [
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} | false | null | f8ecaf1a-35ae-4b4c-b4b8-96a9d8899e39 | null | Default | 2023-03-04T12:12:43.042872 | {
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Becher klebt
Sehr geehrtes Team, habe leider heute feststellen müssen, dass mein großer Emsa Thermobecher, also die Ummantelung, sehr fettig bzw. klebrig geworden ist. Woher kann dieser Mangel kommen? Mit Spülmittel und warmen Wasser ging dies leider auch nicht weg. Was schlagen Sie uns vor? Über eine positive Antwort freuen ich mich. Herzliche Grüße ****** | {
"text": "\n Becher klebt\n \n Sehr geehrtes Team, habe leider heute feststellen müssen, dass mein großer Emsa Thermobecher, also die Ummantelung, sehr fettig bzw. klebrig geworden ist. Woher kann dieser Mangel kommen? Mit Spülmittel und warmen Wasser ging dies leider auch nicht weg. Was schlagen Sie uns vor? Über eine positive Antwort freuen ich mich. Herzliche Grüße ******"
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} | false | null | f8f19fec-1da3-4d80-b69e-a03d46f2b011 | null | Default | 2023-03-04T12:12:39.260675 | {
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} |
Defekt während der 3-jährigen Garantie
Sehr geehrte Damen und Herren vom Kundenservice, am 04.05.2020 habe ich in der Kaufland Filiale Regensburg einen Vileda Bügeltisch Neo Plus (siehe beigefügten Kassenbeleg mit 3-jährigem Garantieversprechen (siehe beigefügtes Bild Verpackung gekauft. Am 05.07.2022 löste sich die Schweißverbindung am Rahmen (siehe beigefügtes Bild, so dass das Bügelbrett nicht mehr zu gebrauchen ist. Im Kaufland wurde mir gesagt, dass ich mich nach Ablauf von 3 Monaten direkt an Vileda wenden muss. Aus diesem Grund bitte Sie um Schadenregulierung. Ihre Antwort zu meinem Anliegen habe ich mir für 15.07.2022 vorgemerkt. Danach werde ich mir erlauben noch einmal nachzufassen. Für Rückfragen bin ich bin unter der E-Mail-Adresse ******@web.de oder Telefon unter 0941/47773 zu erreichen Für Ihre Bemühungen bedanke ich mich im Voraus. Mit freundlichen Grüßen ****** ****** | {
"text": "\n Defekt während der 3-jährigen Garantie\n \n Sehr geehrte Damen und Herren vom Kundenservice, am 04.05.2020 habe ich in der Kaufland Filiale Regensburg einen Vileda Bügeltisch Neo Plus (siehe beigefügten Kassenbeleg mit 3-jährigem Garantieversprechen (siehe beigefügtes Bild Verpackung gekauft. Am 05.07.2022 löste sich die Schweißverbindung am Rahmen (siehe beigefügtes Bild, so dass das Bügelbrett nicht mehr zu gebrauchen ist. Im Kaufland wurde mir gesagt, dass ich mich nach Ablauf von 3 Monaten direkt an Vileda wenden muss. Aus diesem Grund bitte Sie um Schadenregulierung. Ihre Antwort zu meinem Anliegen habe ich mir für 15.07.2022 vorgemerkt. Danach werde ich mir erlauben noch einmal nachzufassen. Für Rückfragen bin ich bin unter der E-Mail-Adresse ******@web.de oder Telefon unter 0941/47773 zu erreichen Für Ihre Bemühungen bedanke ich mich im Voraus. Mit freundlichen Grüßen ****** ******"
} | [
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} | false | null | f8f2c0c9-3f32-472b-b45e-6f9d5b358ac2 | null | Default | 2023-03-04T12:12:42.254783 | {
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} |
Discs lösen sich nicht auf / 4 in 1
Guten Tag, leider muss ich mal meinen Unmut loswerden. Wir haben vom Waschpulver auf Pods - oder Discs umgestellt . Leider mussten wir zum wiederholten mal feststellen, daß sich die Discs nicht vollständig auflösen und zu 1/3 in der Gummidichtung an der Ladeluke als schleimig, farbiger Klumpen zurückbleiben. Auch die hellen Handtücher werden nicht wirklich sauber bei hohen Temperaturen. An der Menge der Befüllung kann es auch nicht liegen, dass sich die Discs nicht auflösen, da wir unterschiedliche Mengen beladen haben und das Problem immer wieder auftaucht. Vielleicht ist dies auch ein kleiner Anstoß, das Produkt zu verbessern. Wir werden die Discs nicht mehr kaufen. Mit freundlichen Grüßen | {
"text": "\n Discs lösen sich nicht auf / 4 in 1\n \n Guten Tag, leider muss ich mal meinen Unmut loswerden. Wir haben vom Waschpulver auf Pods - oder Discs umgestellt . Leider mussten wir zum wiederholten mal feststellen, daß sich die Discs nicht vollständig auflösen und zu 1/3 in der Gummidichtung an der Ladeluke als schleimig, farbiger Klumpen zurückbleiben. Auch die hellen Handtücher werden nicht wirklich sauber bei hohen Temperaturen. An der Menge der Befüllung kann es auch nicht liegen, dass sich die Discs nicht auflösen, da wir unterschiedliche Mengen beladen haben und das Problem immer wieder auftaucht. Vielleicht ist dies auch ein kleiner Anstoß, das Produkt zu verbessern. Wir werden die Discs nicht mehr kaufen. Mit freundlichen Grüßen"
} | [
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} | false | null | f8fc54e6-16d8-4432-886a-a716d1217513 | null | Default | 2023-03-04T12:12:41.928585 | {
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} |
Katalog nicht online nicht abbestellbar
Bitte senden Sie mir keinen Katalog mehr Ich danke Ihnen für Ihr Verständnis Mit freundlichen Grüssen | {
"text": "\n Katalog nicht online nicht abbestellbar\n \n Bitte senden Sie mir keinen Katalog mehr Ich danke Ihnen für Ihr Verständnis Mit freundlichen Grüssen"
} | [
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] | titan230 | Abo-Kündigung | argilla | {
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} | false | null | f9107931-b80a-466e-9105-3f82627f8dc8 | null | Validated | 2023-03-04T12:12:40.823842 | {
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Emsa Samba piddelt von Innen ab
Den Emsa Samba hatte ich vor ca 2 Jahren in einem Möbelkaufhaus gekauft. Leider löst sich das Innere ( schwarze Plastik am oberen Bereich ab. Wie können Sie mir dabei behilflich sein? Vielen Dank im Voraus für Ihre Bemühungen Mit freundlichen Grüßen ****** ****** | {
"text": "\n Emsa Samba piddelt von Innen ab\n \n Den Emsa Samba hatte ich vor ca 2 Jahren in einem Möbelkaufhaus gekauft. Leider löst sich das Innere ( schwarze Plastik am oberen Bereich ab. Wie können Sie mir dabei behilflich sein? Vielen Dank im Voraus für Ihre Bemühungen Mit freundlichen Grüßen ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | f921397b-fb79-4a53-b880-93dec71744df | null | Default | 2023-03-04T12:12:39.420075 | {
"text_length": 361
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Kann mit dem Kissen nicht schlafen
Rücksendeschein wird angefordert für ****** ****** Heimatring 22 - 64850 Schaafheim. 2x Kissen für: 78,91 EURO. Bestellung: #agex9g. RMA beötigt. Danke per EMAIL. | {
"text": "\n Kann mit dem Kissen nicht schlafen\n \n Rücksendeschein wird angefordert für ****** ****** Heimatring 22 - 64850 Schaafheim. 2x Kissen für: 78,91 EURO. Bestellung: #agex9g. RMA beötigt. Danke per EMAIL."
} | [
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} | false | null | f921d08d-ed4b-4b65-a2ec-6f05a510a9e6 | null | Default | 2023-03-04T12:12:41.572958 | {
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} |
Nicht erhaltene Ware
Ich bekomme von Klarna ständig Aufforderung zum zahlen einer Rechnung über ein Paket das ich nicht erhalten habe. Am 13.9 haben wir von Huusk ein Paket Annahme verweigert. Am 15.9 ging dieses Paket zum Versender zurück. | {
"text": "\n Nicht erhaltene Ware\n \n Ich bekomme von Klarna ständig Aufforderung zum zahlen einer Rechnung über ein Paket das ich nicht erhalten habe. Am 13.9 haben wir von Huusk ein Paket Annahme verweigert. Am 15.9 ging dieses Paket zum Versender zurück."
} | [
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} | false | null | f933146d-f92c-4125-86c6-292639be2d55 | null | Default | 2023-03-04T12:12:40.397396 | {
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} |
Kurbelhalterung von meinem Trepo Holzkohelgrillwagen Toronto Click rausgebrochen.
Wir haben Ende März diesen Jahres den Tepro-Grillwagen Toronto Click bei Amazon erworben. In der letzten Woche wollten wir das Wochenende mit einem gemütlichen Grillabend ausklingen lassen. Wir haben nur einige Würstchen gegrillt. Bevor ich die Würstchen vom Rost nahm, habe ich die Kohlepfanne nach unten verstellt. Anschließend wollte ich noch etwas Fleisch nachlegen und die Kohlepfanne wieder nach oben kurbeln. Nach einem kurzen Stück blockierte kurz etwas, dann knackte es und ich hatte die Kurbel in der Hand und die Grillpfanne mit den heißen Kohlen sackte nach unten. Wie ich dann feststellte, war das Führungsteil der Kurbel herausgebrochen und die Kurbel war nicht mehr einsetzbar und damit auch eine Höhenverstellung der Kohlepfanne nicht mehr möglich. Es wäre schon, wenn sie mir dafür ein Ersatzteile für die Vorderfront zusenden könnten. Meine Adresse lautet: | {
"text": "\n Kurbelhalterung von meinem Trepo Holzkohelgrillwagen Toronto Click rausgebrochen.\n \n Wir haben Ende März diesen Jahres den Tepro-Grillwagen Toronto Click bei Amazon erworben. In der letzten Woche wollten wir das Wochenende mit einem gemütlichen Grillabend ausklingen lassen. Wir haben nur einige Würstchen gegrillt. Bevor ich die Würstchen vom Rost nahm, habe ich die Kohlepfanne nach unten verstellt. Anschließend wollte ich noch etwas Fleisch nachlegen und die Kohlepfanne wieder nach oben kurbeln. Nach einem kurzen Stück blockierte kurz etwas, dann knackte es und ich hatte die Kurbel in der Hand und die Grillpfanne mit den heißen Kohlen sackte nach unten. Wie ich dann feststellte, war das Führungsteil der Kurbel herausgebrochen und die Kurbel war nicht mehr einsetzbar und damit auch eine Höhenverstellung der Kohlepfanne nicht mehr möglich. Es wäre schon, wenn sie mir dafür ein Ersatzteile für die Vorderfront zusenden könnten. Meine Adresse lautet:"
} | [
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} | false | null | f9339a4c-60ea-4196-a5aa-b6d89daa7d82 | null | Default | 2023-03-04T12:12:37.817813 | {
"text_length": 1021
} |
Persil power Bars Universal Waschmittel
bin mega enttäuscht, habe mir die Power Bars geholt und habe das Gefühl ich hätte meine Wäsche ohne Waschmittel gewaschen((( null Geruch es riecht absolut nach nichts wenn die Wäsche aus der Maschine kommt ((((( werde dieses Waschmittel nie mehr kaufen | {
"text": "\n Persil power Bars Universal Waschmittel\n \n bin mega enttäuscht, habe mir die Power Bars geholt und habe das Gefühl ich hätte meine Wäsche ohne Waschmittel gewaschen((( null Geruch es riecht absolut nach nichts wenn die Wäsche aus der Maschine kommt ((((( werde dieses Waschmittel nie mehr kaufen"
} | [
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] | titan230 | null | null | {
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Jede Woche Zumüllung von Katalogen im Briefkasten
Jede Woche Zumüllung von Katalogen im Briefkasten. Absolute Papierverschwendung was ich nicht unterstütze! Heute waren sogar 2 von den Dingern in meinem Briefkasten. Ich bin zwar Kunde, möchte aber von dieser Zumüllung nicht mehr weiter belästigt werden. Wenn ich mal was bestelle, dann auschließlich virtuell. Also bitte KEINE KATALOGE MEHR! | {
"text": "\n Jede Woche Zumüllung von Katalogen im Briefkasten\n \n Jede Woche Zumüllung von Katalogen im Briefkasten. Absolute Papierverschwendung was ich nicht unterstütze! Heute waren sogar 2 von den Dingern in meinem Briefkasten. Ich bin zwar Kunde, möchte aber von dieser Zumüllung nicht mehr weiter belästigt werden. Wenn ich mal was bestelle, dann auschließlich virtuell. Also bitte KEINE KATALOGE MEHR!"
} | [
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} | false | null | f9367ce1-e21a-4d93-a280-9aa0929579d8 | null | Default | 2023-03-04T12:12:40.746463 | {
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Katalog bitte nicht mehr zustellen
Sehr geehrte Damen und Herren Hiermit teile ich Ihnen mit, dass ich Ihren Katalog künftig nicht mehr möchte. Ich bin online unterwegs. Meine Kundennummer: 278.112.80 Herzlichen Dank im Voraus! Freundliche Grüsse ****** ****** Rütelistrasse 22 8762 Schwanden | {
"text": "\n Katalog bitte nicht mehr zustellen\n \n Sehr geehrte Damen und Herren Hiermit teile ich Ihnen mit, dass ich Ihren Katalog künftig nicht mehr möchte. Ich bin online unterwegs. Meine Kundennummer: 278.112.80 Herzlichen Dank im Voraus! Freundliche Grüsse ****** ****** Rütelistrasse 22 8762 Schwanden"
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} | false | null | f93ad067-ceed-4840-9b12-6f2807f4db31 | null | Default | 2023-03-04T12:12:40.774519 | {
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} |
Defekte Lamellen ( 6 verzogene Lamellen) Siehe Bilder
Hallo, haben leider nach dem Einbau der Jalousie feststellen müssen, das die Oberen 6 Lamellen verzogen sind. Und daher die Jalousie sich nicht richtig runterfahren lässt. Wir haben schon viele Jalousien bei Ihnen bestellt ,doch dieses Problem haben wir noch bei keiner anderen Jalousie gehabt. Es handelt sich um die Auftragsnummer SO4642336. Würden uns auf eine positive Nachricht von Ihnen freuen. Vielen Dank im voraus mit freundlichen Grüßen | {
"text": "\n Defekte Lamellen ( 6 verzogene Lamellen) Siehe Bilder\n \n Hallo, haben leider nach dem Einbau der Jalousie feststellen müssen, das die Oberen 6 Lamellen verzogen sind. Und daher die Jalousie sich nicht richtig runterfahren lässt. Wir haben schon viele Jalousien bei Ihnen bestellt ,doch dieses Problem haben wir noch bei keiner anderen Jalousie gehabt. Es handelt sich um die Auftragsnummer SO4642336. Würden uns auf eine positive Nachricht von Ihnen freuen. Vielen Dank im voraus mit freundlichen Grüßen"
} | [
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} | false | null | f941d81d-50cc-4060-a89c-506f46c48557 | null | Default | 2023-03-04T12:12:38.064491 | {
"text_length": 564
} |
Reklamation
Im letzten Jahr habe ich 2 defekte Tafelperlen umgetauscht, die Beraterin hat pro Schüssel 10€ genommen. Das kenne ich so nicht. Jetzt habe ich versucht eine kaputte Microwellen Kanne um zu tauschen, dies wurde abgelehnt. Dies ist nicht das was beim Kauf von Tupperware versprochen wird. Ich bin sehr enttäuscht und denke das ich nicht mehr Produkte ihrer Firma erwerben werde. | {
"text": "\n Reklamation\n \n Im letzten Jahr habe ich 2 defekte Tafelperlen umgetauscht, die Beraterin hat pro Schüssel 10€ genommen. Das kenne ich so nicht. Jetzt habe ich versucht eine kaputte Microwellen Kanne um zu tauschen, dies wurde abgelehnt. Dies ist nicht das was beim Kauf von Tupperware versprochen wird. Ich bin sehr enttäuscht und denke das ich nicht mehr Produkte ihrer Firma erwerben werde."
} | [
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}
] | titan230 | null | null | {
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} | false | null | f946cdc3-27c4-41ac-a401-8fdea4ce2139 | null | Default | 2023-03-04T12:12:38.959609 | {
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defekt
Sehr geehrte Damen und Herrn, Bestellung vom 14.03.2017 Bestellnummer : 1462789 Artikelnummer: 160.2103 Steinberg Serie 160 Einhebelmischer Einhebelmischer mit Umsteller ist leider defekt ! kann nicht mehr umstellen auf kalt und warm ! Mfg ****** ****** Rosenweg 2a 79426 Buggingen | {
"text": "\n defekt\n \n Sehr geehrte Damen und Herrn, Bestellung vom 14.03.2017 Bestellnummer : 1462789 Artikelnummer: 160.2103 Steinberg Serie 160 Einhebelmischer Einhebelmischer mit Umsteller ist leider defekt ! kann nicht mehr umstellen auf kalt und warm ! Mfg ****** ****** Rosenweg 2a 79426 Buggingen"
} | [
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} | false | null | f94c07ba-3b9e-4a77-95b0-7f94d155e9e8 | null | Default | 2023-03-04T12:12:38.457915 | {
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Kein Kontakt Möglich!
Tor bestellt...Antrieb und Zubehör geliefert. Von Spedition am 02.01.23 e-mail erhalten das Tor dort angekommen ist und ich auf mail wegen Liefertermin warten sollte. Seid dem Funkstille....mails werden nicht beantwortet und Tel. nur Warteschleife! | {
"text": "\n Kein Kontakt Möglich!\n \n Tor bestellt...Antrieb und Zubehör geliefert. Von Spedition am 02.01.23 e-mail erhalten das Tor dort angekommen ist und ich auf mail wegen Liefertermin warten sollte. Seid dem Funkstille....mails werden nicht beantwortet und Tel. nur Warteschleife!"
} | [
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] | titan230 | null | null | {
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} | false | null | f952a935-4861-4b55-9f75-a49d4b8473f4 | null | Default | 2023-03-04T12:12:39.629808 | {
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Habe ein Topfset gekauft,Die Dechel sind undicht es lauft Wasser zwischen rein
Bei reinigen des Topfsets lauft Wasser in den Deckel rein ,und es dauert sehr lan bis es trocknet.Im Deckel Ist keine dichtung so das Wasser dort hineinlauft. | {
"text": "\n Habe ein Topfset gekauft,Die Dechel sind undicht es lauft Wasser zwischen rein\n \n Bei reinigen des Topfsets lauft Wasser in den Deckel rein ,und es dauert sehr lan bis es trocknet.Im Deckel Ist keine dichtung so das Wasser dort hineinlauft."
} | [
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} | false | null | f95a4cb2-5a73-40db-a922-f1bd581c34e0 | null | Default | 2023-03-04T12:12:40.300363 | {
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Air wick Sprühdosen sprühen nicht mehr, obwohl noch reichlich Inhalt vorhanden ist
Seit Jahren benutze ich Air wick, da ich den frischen Duft in der Wohnung liebe. Mittlerweile sind die Sprühdosen ziemlich teuer und werden wiederholt nicht leer. Man merkt durch schütteln, dass noch ordentlich Inhalt vorhanden ist; durch manuelles Drücken auch kein Erfolg. Ich bitte um Prüfung bzw. Erklärung, wie es wiederholt dazu kommen kann und was ich machen muss, damit mir diese Dosen erstattet werden. Muss ich nähere Angaben machen? | {
"text": "\n Air wick Sprühdosen sprühen nicht mehr, obwohl noch reichlich Inhalt vorhanden ist\n \n Seit Jahren benutze ich Air wick, da ich den frischen Duft in der Wohnung liebe. Mittlerweile sind die Sprühdosen ziemlich teuer und werden wiederholt nicht leer. Man merkt durch schütteln, dass noch ordentlich Inhalt vorhanden ist; durch manuelles Drücken auch kein Erfolg. Ich bitte um Prüfung bzw. Erklärung, wie es wiederholt dazu kommen kann und was ich machen muss, damit mir diese Dosen erstattet werden. Muss ich nähere Angaben machen?"
} | [
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Sämtliche Schrauben fehlen
Tepro Grillwagen Toronto XXL gekauft und nach dem Auspacken bemerkt das sämtliche Teile/Schrauben welche in der Anleitung unter "Befestigungssortiment" aufgeführt sind fehlen. | {
"text": "\n Sämtliche Schrauben fehlen\n \n Tepro Grillwagen Toronto XXL gekauft und nach dem Auspacken bemerkt das sämtliche Teile/Schrauben welche in der Anleitung unter \"Befestigungssortiment\" aufgeführt sind fehlen."
} | [
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] | titan230 | null | null | {
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} | false | null | f96cd1fa-e768-4acb-bf5b-01e5b5502bf2 | null | Default | 2023-03-04T12:12:37.901623 | {
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} |
Vileda Sensitiv miese Qualität
Sehr geehrte Damen und Herren, zum 2. mal ist es vorgekommen, dass die Vileda Handschuhe Sensitiv, die ich zum Spülen verwende beim ersten oder zweiten Anziehen zerrissen sind. Das zeugt für mich nicht von guter Qualität. Ich habe ein Foto angehangen. Diesmal kann ich zwar die Handschuhe noch benutzen, muss allerdings darauf achten, dass ich die Hände nicht zu tief ins Wasser tauche, sonst werden die Handschuhe von Innen nass. Beim 1. mal war der Riss in den Fingern, so dass ich die Handschuhe direkt vernichten musste. Es wäre nett, wenn Sie sich dazu äußern würden. Mit freundlichem Gruß ****** ****** | {
"text": "\n Vileda Sensitiv miese Qualität\n \n Sehr geehrte Damen und Herren, zum 2. mal ist es vorgekommen, dass die Vileda Handschuhe Sensitiv, die ich zum Spülen verwende beim ersten oder zweiten Anziehen zerrissen sind. Das zeugt für mich nicht von guter Qualität. Ich habe ein Foto angehangen. Diesmal kann ich zwar die Handschuhe noch benutzen, muss allerdings darauf achten, dass ich die Hände nicht zu tief ins Wasser tauche, sonst werden die Handschuhe von Innen nass. Beim 1. mal war der Riss in den Fingern, so dass ich die Handschuhe direkt vernichten musste. Es wäre nett, wenn Sie sich dazu äußern würden. Mit freundlichem Gruß ****** ******"
} | [
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} | false | null | f9784414-665f-4415-9c68-6cc4dc432639 | null | Default | 2023-03-04T12:12:42.329837 | {
"text_length": 706
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Derila Kopfkissen
Das Kopfkissen ist zu klein, würde es gerne umtauschen. Leider ist mir die Bestellnummer und Artikelnummer abhanden gekommen. Bitte um Zusendung dieser Unterlagen. Mfg ****** ******, Sommerstr 36 47137 Duisburg Email ******@t-online.de | {
"text": "\n Derila Kopfkissen\n \n Das Kopfkissen ist zu klein, würde es gerne umtauschen. Leider ist mir die Bestellnummer und Artikelnummer abhanden gekommen. Bitte um Zusendung dieser Unterlagen. Mfg ****** ******, Sommerstr 36 47137 Duisburg Email ******@t-online.de"
} | [
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] | titan230 | null | null | {
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} | false | null | f9a08297-3c7c-4967-9039-8c77f0c87ce1 | null | Default | 2023-03-04T12:12:41.349151 | {
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Vileda Wäschespinne bei Penny gekauft
Guten Tag, ich habe vor ca. 2 Monaten eine Vileda Wäschespinne bei Penny gekauft. Diese Wäschespinne ist leider jetzt schon defekt. Es ist bereits ein Seil gerissen. Mit freundlichen Grüßen | {
"text": "\n Vileda Wäschespinne bei Penny gekauft\n \n Guten Tag, ich habe vor ca. 2 Monaten eine Vileda Wäschespinne bei Penny gekauft. Diese Wäschespinne ist leider jetzt schon defekt. Es ist bereits ein Seil gerissen. Mit freundlichen Grüßen"
} | [
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} | false | null | f9a2697f-b0cb-48d9-8fb7-749d5851c3f9 | null | Default | 2023-03-04T12:12:42.479169 | {
"text_length": 295
} |
Persil Disk 4in1 löst sich nicht auf
Leider zum wiederholten Mal passiert, dass sich das Persil Disk nicht auflöst und Teile von der Hülle auf der Wäsche kleben bleiben. Ich habe es schon mit wenig Wäsche mit viel Wäsche, das Produkt unten oder hinten usw. versucht aber leider keine Besserung. Außerdem leuchtet das gewaschene Gewand unter UV-Licht. Ich kaufe das Produkt nie wieder! | {
"text": "\n Persil Disk 4in1 löst sich nicht auf\n \n Leider zum wiederholten Mal passiert, dass sich das Persil Disk nicht auflöst und Teile von der Hülle auf der Wäsche kleben bleiben. Ich habe es schon mit wenig Wäsche mit viel Wäsche, das Produkt unten oder hinten usw. versucht aber leider keine Besserung. Außerdem leuchtet das gewaschene Gewand unter UV-Licht. Ich kaufe das Produkt nie wieder!"
} | [
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} | false | null | f9a67cd5-c013-4ce3-9634-cdefa6005a7d | null | Default | 2023-03-04T12:12:41.798751 | {
"text_length": 448
} |
SIGG Flasche ist undicht (WMB Traveller Dark Blue 1,5l)
Sehr geehrte Damen und Herren, über Amazon habe ich Anfang September eine SIGG Flasche bestellt, die leider undicht ist (Schraubverschluss ist undicht. Ich bitte um Zusendung einer neuen Flasche (sende Ihnen selbstverständlich die Defekte zurück. Vielen Dank. Freundliche Grüße ****** ****** | {
"text": "\n SIGG Flasche ist undicht (WMB Traveller Dark Blue 1,5l)\n \n Sehr geehrte Damen und Herren, über Amazon habe ich Anfang September eine SIGG Flasche bestellt, die leider undicht ist (Schraubverschluss ist undicht. Ich bitte um Zusendung einer neuen Flasche (sende Ihnen selbstverständlich die Defekte zurück. Vielen Dank. Freundliche Grüße ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | f9adea6b-37d2-4322-9164-2bf82b14141b | null | Default | 2023-03-04T12:12:40.966812 | {
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defekter Deckel
Meine Tochter hat eine Viva one unicorn Trinkflasche, die bisher kaum genutzt wurde... seit einer Woche darf sie wieder in den Kindergarten und schon ist nach 5 maligem Gebrauch die Feder am De kel kaputt bzw ist der Metalstift herausgerutscht. Für den Preis hätte ich eine längere Lebensdauer erwartet! Kann ich bei Ihnen den Deckel als Ersatzteil erhalten? | {
"text": "\n defekter Deckel\n \n Meine Tochter hat eine Viva one unicorn Trinkflasche, die bisher kaum genutzt wurde... seit einer Woche darf sie wieder in den Kindergarten und schon ist nach 5 maligem Gebrauch die Feder am De kel kaputt bzw ist der Metalstift herausgerutscht. Für den Preis hätte ich eine längere Lebensdauer erwartet! Kann ich bei Ihnen den Deckel als Ersatzteil erhalten?"
} | [
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} | false | null | f9b1631e-a3fb-4b4e-b2b7-94cda397ac3c | null | Default | 2023-03-04T12:12:41.002824 | {
"text_length": 438
} |
Megabad nicht erreichbar!
seit 2 Tagen versuche ich die Fa. Megabad zu erreichen. Mehrere Anrufe in minutenlange Warteschleife ohne Ergebnis. Auch Antwort auf E-Mail nicht da. Das ist wirklich kein Service! | {
"text": "\n Megabad nicht erreichbar!\n \n seit 2 Tagen versuche ich die Fa. Megabad zu erreichen. Mehrere Anrufe in minutenlange Warteschleife ohne Ergebnis. Auch Antwort auf E-Mail nicht da. Das ist wirklich kein Service!"
} | [
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] | titan230 | null | null | {
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} | false | null | f9bec859-22e6-44b4-97cd-90d0227bc1c2 | null | Default | 2023-03-04T12:12:42.833904 | {
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Mein Herd funktioniert nicht richtig
Mein Herd wurde mit einer Küche gekauft. 2 Wochen später geht nur 1 Platte, bei den anderen braucht 1 Topf eine Stunde bis es heiss wird. Beim Kundendienst musst du 1 € per Kreditkarte bezahlen, dass man an einen Techniker weitergeleitet wird und der dann sagt, das ein Techniker geschickt wird. Was soll das? Ich habe Anspruch auf Garantie und wenn ich nicht bezahle passiert nichts. | {
"text": "\n Mein Herd funktioniert nicht richtig\n \n Mein Herd wurde mit einer Küche gekauft. 2 Wochen später geht nur 1 Platte, bei den anderen braucht 1 Topf eine Stunde bis es heiss wird. Beim Kundendienst musst du 1 € per Kreditkarte bezahlen, dass man an einen Techniker weitergeleitet wird und der dann sagt, das ein Techniker geschickt wird. Was soll das? Ich habe Anspruch auf Garantie und wenn ich nicht bezahle passiert nichts."
} | [
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Drei Stunden in der Warteschleife
Wollte einen Defekt am Induktionsherd melden. Leider war ich nach mehreren Tagen und heute mittlerweile 2:53 Minuten in der Warteschleife kein Stück weiter. Das ist kein Kundenservice! | {
"text": "\n Drei Stunden in der Warteschleife\n \n Wollte einen Defekt am Induktionsherd melden. Leider war ich nach mehreren Tagen und heute mittlerweile 2:53 Minuten in der Warteschleife kein Stück weiter. Das ist kein Kundenservice!"
} | [
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} | false | null | f9d87c20-fbf5-412e-b76a-db6deb66902c | null | Default | 2023-03-04T12:12:39.441453 | {
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Mundschutz
Ich war in der Filiale in Troisdorf und keiner der Mitarbeiter:innen war in der Lage den Mundschutz über Mund und Nase zu ziehen oder er wurde unter das Kinn gezogen. Das Ordnungamt wurde bereits informiert. | {
"text": "\n Mundschutz\n \n Ich war in der Filiale in Troisdorf und keiner der Mitarbeiter:innen war in der Lage den Mundschutz über Mund und Nase zu ziehen oder er wurde unter das Kinn gezogen. Das Ordnungamt wurde bereits informiert."
} | [
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] | titan230 | null | null | {
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Ruecksendeschein
Habe Artikel erhalten,die ich nicht bestellt habe. Trotz einigen Emails mit der Bitte um Zusendung eines Ruecksendescheines nur automatische Antworten auf Englisch. | {
"text": "\n Ruecksendeschein\n \n Habe Artikel erhalten,die ich nicht bestellt habe. Trotz einigen Emails mit der Bitte um Zusendung eines Ruecksendescheines nur automatische Antworten auf Englisch."
} | [
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] | titan230 | null | null | {
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} | false | null | f9e7880b-2e7d-4253-a453-dcbeb0e07133 | null | Default | 2023-03-04T12:12:41.427156 | {
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Discs lösen sich nicht auf, überall Waschpulver in der Kleidung!
Ich bin ( eigentlich seit Jahrzehnten überzeugt von PERSIL. Aber die Discs taugen nichts. Das Pulver ( weißes Feld löst sich nicht richtig auf und hängt überall an der Wäsche. Die Hülle ( glibberig klebt in der Gummidichtung meiner Bosch Waschmaschine. Was soll ich tun? 2 Packungen stehen jetzt hier unbenutzbar. Das Produkt taugt nichts! | {
"text": "\n Discs lösen sich nicht auf, überall Waschpulver in der Kleidung!\n \n Ich bin ( eigentlich seit Jahrzehnten überzeugt von PERSIL. Aber die Discs taugen nichts. Das Pulver ( weißes Feld löst sich nicht richtig auf und hängt überall an der Wäsche. Die Hülle ( glibberig klebt in der Gummidichtung meiner Bosch Waschmaschine. Was soll ich tun? 2 Packungen stehen jetzt hier unbenutzbar. Das Produkt taugt nichts!"
} | [
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Universalschäler gebrochen
Universalschäler beim Kartoffelschälen eineSeite gebrochen | {
"text": "\n Universalschäler gebrochen\n \n Universalschäler beim Kartoffelschälen eineSeite gebrochen"
} | [
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} | false | null | f9e85e5e-d920-45de-9b8c-46125dc09a94 | null | Default | 2023-03-04T12:12:38.741933 | {
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Pods lösen sich nicht auf
habe gerade meine fertig gewaschene Wäsche aus der Maschine nehmen wollen, als ich feststellte, dass das Pod sich just in dem Moment "öffnete" und sich die komplette Flüssigkeit auf der Wäsche verteilte und die Pods-"Haut" herumschmierte. Das finde ich extrem ärgerlich, da die Maschine zwar jetzt 2 h in Betrieb war, aber die Wäsche ja nicht gewaschen wurde. Habe in der Vergangenheite schon öfters mal das Problem mit diesen Pods gehabt (die Pods-"Haut" schmiert fast regelmäßig auf der Wäsche, aber dass sich die Flüssigkeitskammer nicht geöffnet hatte, kannte ich bisher noch nicht. Da ich direkt 2 Maxipackungen mit je 3 Dosen gekauft hatte, ärgert es mich jetzt dermaßen, so viel Geld ausgegeben zu haben, für diesen Mist. Es sollte hier auf jeden Fall mal über eine Produktüberarbeitung nachgedacht werden. Ich werde auf jeden Fall nicht mehr kaufen und anderen aufgrund meiner Erfahrungen davon abraten. Da ich für Dinge des täglichen Lebens auch keine Kassenzettel aufhebe, kann ich leider nicht mehr reklamieren. mfg | {
"text": "\n Pods lösen sich nicht auf\n \n habe gerade meine fertig gewaschene Wäsche aus der Maschine nehmen wollen, als ich feststellte, dass das Pod sich just in dem Moment \"öffnete\" und sich die komplette Flüssigkeit auf der Wäsche verteilte und die Pods-\"Haut\" herumschmierte. Das finde ich extrem ärgerlich, da die Maschine zwar jetzt 2 h in Betrieb war, aber die Wäsche ja nicht gewaschen wurde. Habe in der Vergangenheite schon öfters mal das Problem mit diesen Pods gehabt (die Pods-\"Haut\" schmiert fast regelmäßig auf der Wäsche, aber dass sich die Flüssigkeitskammer nicht geöffnet hatte, kannte ich bisher noch nicht. Da ich direkt 2 Maxipackungen mit je 3 Dosen gekauft hatte, ärgert es mich jetzt dermaßen, so viel Geld ausgegeben zu haben, für diesen Mist. Es sollte hier auf jeden Fall mal über eine Produktüberarbeitung nachgedacht werden. Ich werde auf jeden Fall nicht mehr kaufen und anderen aufgrund meiner Erfahrungen davon abraten. Da ich für Dinge des täglichen Lebens auch keine Kassenzettel aufhebe, kann ich leider nicht mehr reklamieren. mfg"
} | [
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} | false | null | fa0aa420-e1de-4cd2-a129-d0eecb27f4bb | null | Default | 2023-03-04T12:12:42.078183 | {
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Keine Rücknahme, nur Verzögerungstaktim
Da die Messer unbrauchbar sind, wollte ich innerhalb 4 Wochen retournieren. Es wurden mir 15% Erstattung angeboten wenn ich die Messer behalte. Leider bin ich darauf eingegangen und warte noch heute (nach Wochen auf eine Erstattung. Keinerlei Reaktion auf meine Mails, nur Verzögerungstaktik.... | {
"text": "\n Keine Rücknahme, nur Verzögerungstaktim\n \n Da die Messer unbrauchbar sind, wollte ich innerhalb 4 Wochen retournieren. Es wurden mir 15% Erstattung angeboten wenn ich die Messer behalte. Leider bin ich darauf eingegangen und warte noch heute (nach Wochen auf eine Erstattung. Keinerlei Reaktion auf meine Mails, nur Verzögerungstaktik...."
} | [
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] | titan230 | null | null | {
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} | false | null | fa41c22a-0913-4a85-82e7-56bd7716cb8f | null | Default | 2023-03-04T12:12:40.436501 | {
"text_length": 399
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Funktionsstörung
Sehr geehrte Damen und Herren Habe mir gesterrn bei Lidl Spich einen Grill von Ihnen gekauft, nach 2 Stunden Aufbau war ich sehr zufrieden. der 1te und zweite Drehknopf funktionieren die Leds nicht. weiterhin zündet der rechte Starter nicht die Zündflamme der Funken springt über. kann man sehen. Wo kann das bei beiden Sachen dran liegen Sehen sie das bitte nicht als Beschwerde an | {
"text": "\n Funktionsstörung\n \n Sehr geehrte Damen und Herren Habe mir gesterrn bei Lidl Spich einen Grill von Ihnen gekauft, nach 2 Stunden Aufbau war ich sehr zufrieden. der 1te und zweite Drehknopf funktionieren die Leds nicht. weiterhin zündet der rechte Starter nicht die Zündflamme der Funken springt über. kann man sehen. Wo kann das bei beiden Sachen dran liegen Sehen sie das bitte nicht als Beschwerde an"
} | [
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}
] | titan230 | null | null | {
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} | false | null | fa5b13bb-ce95-4c1d-aaf0-12af8ac81d25 | null | Default | 2023-03-04T12:12:37.910001 | {
"text_length": 464
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Reklamation Best. Nr. 173785
Bestell Nr. 173785 Der Rolladen wurde schwer beschädigt angeliefert, wie bereits mit Email vom 09.10.20 mit Bilderen eingereicht. Bitte um zeitnahe Rückmeldung zur Schadensregulierung. | {
"text": "\n Reklamation Best. Nr. 173785\n \n Bestell Nr. 173785 Der Rolladen wurde schwer beschädigt angeliefert, wie bereits mit Email vom 09.10.20 mit Bilderen eingereicht. Bitte um zeitnahe Rückmeldung zur Schadensregulierung."
} | [
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} | false | null | fa6c41e6-d67c-466b-99c3-8088eb699ffc | null | Validated | 2023-03-04T12:12:39.866116 | {
"text_length": 277
} |
Volle Flasche funktioniert nicht.
Für Raumerfrischer funktioniert die volle Flasche nicht.Dürfte oben am Sprühen liegen Leider haben wir dieses Problem schon zum zweiten Mal,was allerdings schon etwas ärgerlich ist,da diese Flaschen gar nicht so billig sind. | {
"text": "\n Volle Flasche funktioniert nicht.\n \n Für Raumerfrischer funktioniert die volle Flasche nicht.Dürfte oben am Sprühen liegen Leider haben wir dieses Problem schon zum zweiten Mal,was allerdings schon etwas ärgerlich ist,da diese Flaschen gar nicht so billig sind."
} | [
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Keinen retourenschein
Ich habe mir ein Kopfkissen bei dieser Firma bestellt mit 1 Kopfkissen Bezug! Als ich die bestellbestaetigung bekam standen dort 4 bezüge drauf! Ich wollte das sofort stornieren, als Antwort bekam ich das dies nicht mehr möglich sei nur innerhalb der ersten 24 Stunden! Hallo 10 min später storniert! ich weiß ja nicht wie da die Uhren ticken! Dann den Kundenservice angeschrieben... Antwort :" sobald das Paket da ist melden sie sich bitte und wir werden das mit der Retoure klären!" alles klar hab ich gedacht wartest bis das Paket da ist! Ich glaube nach 1 Monat kam das Paket dann endlich und natürlich habe ich sofort die bezüge retourniert! Ich dachte ok dann wird ja bald der retourenschein kommen! Ach ja träume sind doch was schönes! Ein ewiges hin und her schreiben begann! Auf keine meiner Mails wurde auf die Retoure eingegangen! Ok doch einmal wurde mit dann geschrieben das nach Prüfung es keinen Schein gibt! ich muss das Paket selber bezahlen! Da man das Paket aber nach Litauen schicken muss kommen einem versand Kosten von 15,90 zu! Hallo, ich habe nix verkehrt gemacht und werde jetzt bestraft so hohe Kosten zu tragen! Ich denke das dies alles eine Masche dieser Firma ist solange nichts zu machen bis die rückgabefrist eh abgelaufen ist! Unfassbar wie man hier mit Kunden umgeht! Und wenn man den Händler direkt kontaktieren will kommen irgendwelche Formulare auf englisch! Vielleicht kann nicht jeder englisch! Ok aus Fehlern lernt man und dies war ein riesen Fejler dort etwas zu bestellen! NIE NIE NIE NIE WIEDER! | {
"text": "\n Keinen retourenschein\n \n Ich habe mir ein Kopfkissen bei dieser Firma bestellt mit 1 Kopfkissen Bezug! Als ich die bestellbestaetigung bekam standen dort 4 bezüge drauf! Ich wollte das sofort stornieren, als Antwort bekam ich das dies nicht mehr möglich sei nur innerhalb der ersten 24 Stunden! Hallo 10 min später storniert! ich weiß ja nicht wie da die Uhren ticken! Dann den Kundenservice angeschrieben... Antwort :\" sobald das Paket da ist melden sie sich bitte und wir werden das mit der Retoure klären!\" alles klar hab ich gedacht wartest bis das Paket da ist! Ich glaube nach 1 Monat kam das Paket dann endlich und natürlich habe ich sofort die bezüge retourniert! Ich dachte ok dann wird ja bald der retourenschein kommen! Ach ja träume sind doch was schönes! Ein ewiges hin und her schreiben begann! Auf keine meiner Mails wurde auf die Retoure eingegangen! Ok doch einmal wurde mit dann geschrieben das nach Prüfung es keinen Schein gibt! ich muss das Paket selber bezahlen! Da man das Paket aber nach Litauen schicken muss kommen einem versand Kosten von 15,90 zu! Hallo, ich habe nix verkehrt gemacht und werde jetzt bestraft so hohe Kosten zu tragen! Ich denke das dies alles eine Masche dieser Firma ist solange nichts zu machen bis die rückgabefrist eh abgelaufen ist! Unfassbar wie man hier mit Kunden umgeht! Und wenn man den Händler direkt kontaktieren will kommen irgendwelche Formulare auf englisch! Vielleicht kann nicht jeder englisch! Ok aus Fehlern lernt man und dies war ein riesen Fejler dort etwas zu bestellen! NIE NIE NIE NIE WIEDER!"
} | [
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} | false | null | fa77b050-dcbe-417e-8b81-54b55d46b69f | null | Default | 2023-03-04T12:12:41.379879 | {
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Verletzung durch defekten Trageriemen
Beim nach Hause tragen der Persilpackung ist nach einigen Metern der Trageriemen inklusive Niete aus der Verpackung gerissen. Der Riemen ist durch meine Hand gerutscht, die scharfen Zacken der Niete haben mir eine blutende Verletzung zwischen Daumen und Zeigefinger zugefügt. | {
"text": "\n Verletzung durch defekten Trageriemen\n \n Beim nach Hause tragen der Persilpackung ist nach einigen Metern der Trageriemen inklusive Niete aus der Verpackung gerissen. Der Riemen ist durch meine Hand gerutscht, die scharfen Zacken der Niete haben mir eine blutende Verletzung zwischen Daumen und Zeigefinger zugefügt."
} | [
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] | titan230 | null | null | {
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Vieles Turbowischmob
Nach kurzem Gebrauch hängt die Rutschkupplung für den Wischmob. Der yMob ist klatschnass und wird nicht mehr trocken geschleudert.ich bitte um Ersatz der Rutschkupplung. Wurde bei Amazon gekauft. ****** ****** | {
"text": "\n Vieles Turbowischmob\n \n Nach kurzem Gebrauch hängt die Rutschkupplung für den Wischmob. Der yMob ist klatschnass und wird nicht mehr trocken geschleudert.ich bitte um Ersatz der Rutschkupplung. Wurde bei Amazon gekauft. ****** ******"
} | [
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] | titan230 | null | null | {
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