Upload SG_corpus.json
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SG_corpus.json
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[{"sess_id": 0, "cid": "SG", "mt_dialogue": [{"
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[{"sess_id": 0, "cid": "SG", "mt_dialogue": [{"TURN": 1, "USER": "ask the courier to leave outside the door", "INTENT": "Logistics-General Enquiries-Leave delivery instructions", "ANSWER": "Sure, I'll add a note for the courier to leave your package outside the door. Anything else I can help with?"}, {"TURN": 2, "USER": "Can you confirm the time they'll try to redeliver?", "INTENT": "Logistics-To receive-Redelivery", "ANSWER": "Redelivery is scheduled for tomorrow between 2-4 PM. Would you like to adjust this time?"}], "question_seq": ["ask the courier to leave outside the door", "Can you confirm the time they'll try to redeliver?"], "pos_answer": {"pos_last_answer": "Our courier team will attempt to redeliver your package between 2-5 pm today. If you're not available, they'll leave it outside your door as per your original request.", "pos_source": "Llama-3", "pos_score": 9.5}, "neg_answer": {"neg_last_answer": "Redelivery is scheduled for tomorrow between 2-4 PM. Would you like to adjust this time?", "neg_source": "GPT-4", "neg_score": 8.0}}, {"sess_id": 1, "cid": "SG", "mt_dialogue": [{"TURN": 1, "USER": "are u fhere", "INTENT": "Chitchat-Ask for help (or I have a problem)-Ask for help (or I have a problem)", "ANSWER": "Yes, I'm here to help! How can I assist you today?"}, {"TURN": 2, "USER": "They were supposed to be credited after my last purchase, but they haven't shown up in my account yet.", "INTENT": "Marketing-Shopee Coins-User did not receive Shopee Coins/coins not refunded", "ANSWER": "Please check your email for confirmation or contact us with your order details. We'll ensure your credits are applied promptly."}], "question_seq": ["are u fhere", "They were supposed to be credited after my last purchase, but they haven't shown up in my account yet."], "pos_answer": {"pos_last_answer": "I apologize for the inconvenience. I've checked on the status of your credits, and it seems there was a delay. They should be credited to your account within the next 24 hours.", "pos_source": "Llama-3", "pos_score": 8.5}, "neg_answer": {"neg_last_answer": "Please check your email for confirmation or contact us with your order details. We'll ensure your credits are applied promptly.", "neg_source": "GPT-4", "neg_score": 8.0}}, {"sess_id": 2, "cid": "SG", "mt_dialogue": [{"TURN": 1, "USER": "i have not recieve my order,but status changed to delivered", "INTENT": "Logistics-Delivered-Status is delivered but not yet received", "ANSWER": "Please check your mailbox or with neighbors. If still missing, contact us for a replacement or refund."}, {"TURN": 2, "USER": "Is it possible to pick it up myself if it turns out it's at your facility?", "INTENT": "Logistics-General Enquiries-Self collection timeframe", "ANSWER": "Yes, self-pickup is available. Please contact us to arrange a pickup time at our facility."}, {"TURN": 3, "USER": "Can I extend the pickup date if I'm unable to make it within the given timeframe?", "INTENT": "Logistics-General Enquiries-Extend self collection timeframe", "ANSWER": "Yes, you can. Please inform us ASAP to reschedule your pickup date."}], "question_seq": ["i have not recieve my order,but status changed to delivered", "Is it possible to pick it up myself if it turns out it's at your facility?", "Can I extend the pickup date if I'm unable to make it within the given timeframe?"], "pos_answer": {"pos_last_answer": "Yes, we can extend the pickup date if you're unable to make it within the given timeframe. Please let me know the new preferred date and I'll update the arrangement accordingly.", "pos_source": "Llama-3", "pos_score": 10.0}, "neg_answer": {"neg_last_answer": "Yes, you can. Please inform us ASAP to reschedule your pickup date.", "neg_source": "GPT-4", "neg_score": 8.0}}, {"sess_id": 3, "cid": "SG", "mt_dialogue": [{"TURN": 1, "USER": "still waiting for an update regarding my order status", "INTENT": "Logistics-To receive-Check delivery status (Before EDD)", "ANSWER": "Your order is on its way! You can track it using the link provided in your email. Thanks for your patience!"}, {"TURN": 2, "USER": "How do I chat with the seller?", "INTENT": "Account & Fraud-General Enquiries-How do I chat with sellers?", "ANSWER": "Go to your order, click \"Contact Seller.\" If any issues, let us know!"}], "question_seq": ["still waiting for an update regarding my order status", "How do I chat with the seller?"], "pos_answer": {"pos_last_answer": "Go to your order, click \"Contact Seller.\" If any issues, let us know!", "pos_source": "GPT-4", "pos_score": 9.5}, "neg_answer": {"neg_last_answer": "You can track your order and communicate with the seller through the \"Order Tracking\" section on your account dashboard.", "neg_source": "Llama-3", "neg_score": 8.0}}, {"sess_id": 4, "cid": "SG", "mt_dialogue": [{"TURN": 1, "USER": "why, hello there!", "INTENT": "Chitchat-Greeting-Greeting", "ANSWER": "Hello! How can I assist you today?"}, {"TURN": 2, "USER": "Why does it keep saying payment failed when I try to use my credit card?", "INTENT": "ShopeePay-Account & Security-CC Payment Option Disabled", "ANSWER": "Please check your card details, expiration date, and ensure your card is not blocked. Contact your bank if the issue persists."}], "question_seq": ["why, hello there!", "Why does it keep saying payment failed when I try to use my credit card?"], "pos_answer": {"pos_last_answer": "Please check your card details, expiration date, and ensure your card is not blocked. Contact your bank if the issue persists.", "pos_source": "GPT-4", "pos_score": 7.0}, "neg_answer": {"neg_last_answer": "I apologize for the inconvenience. It's possible that your credit card information is expired or incorrect, please try updating your payment method to resolve the issue.", "neg_source": "Llama-3", "neg_score": 4.0}}, {"sess_id": 5, "cid": "SG", "mt_dialogue": [{"TURN": 1, "USER": "please ask the delivery guys to put the item inside a carton box at the right corner of the house", "INTENT": "Logistics-General Enquiries-Leave delivery instructions", "ANSWER": "Sure, I'll inform the delivery team to place your item as requested. Anything else I can help with?"}, {"TURN": 2, "USER": "Yeah, how do I get the verification code for them?", "INTENT": "Logistics-General Enquiries-What is a Verification Code?", "ANSWER": "The verification code will be sent to your registered email or phone. Please check your inbox or SMS."}, {"TURN": 3, "USER": "Could they also give me a ring when they're nearby?", "INTENT": "Logistics-General Enquiries-Leave delivery instructions", "ANSWER": "Absolutely, I'll request the delivery team to call you when they're close. Anything else you need?"}], "question_seq": ["please ask the delivery guys to put the item inside a carton box at the right corner of the house", "Yeah, how do I get the verification code for them?", "Could they also give me a ring when they're nearby?"], "pos_answer": {"pos_last_answer": "Our delivery team will call you when they're nearby to confirm the delivery, so you can be there to receive it.", "pos_source": "Llama-3", "pos_score": 10.0}, "neg_answer": {"neg_last_answer": "Absolutely, I'll request the delivery team to call you when they're close. Anything else you need?", "neg_source": "GPT-4", "neg_score": 8.0}}]
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