inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null | search_keywords
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Instructions for activating card"
} | [
{
"label": "NEGATIVE",
"score": 0.1476772278547287
},
{
"label": "POSITIVE",
"score": 0.8523226976394653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "Where can I go to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993447661399841
},
{
"label": "POSITIVE",
"score": 0.000655243406072259
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "My credit card was just denied for top up! Can you tell me why this happened and what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991707801818848
},
{
"label": "POSITIVE",
"score": 0.0008293063146993518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null | null |
{
"text": "It looks like my top up didn't work. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997890591621399
},
{
"label": "POSITIVE",
"score": 0.00021096711861900985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null | null |
{
"text": "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9979346990585327
},
{
"label": "POSITIVE",
"score": 0.002065260661765933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "Why did you cancel my card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995408058166504
},
{
"label": "POSITIVE",
"score": 0.00045918746036477387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "I need to urgently transfer something from China. How long will it approximately take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991819262504578
},
{
"label": "POSITIVE",
"score": 0.0008180013974197209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null | null |
{
"text": "I was charged the wing amount for an item."
} | [
{
"label": "NEGATIVE",
"score": 0.76930832862854
},
{
"label": "POSITIVE",
"score": 0.23069170117378235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "Where do I go to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975470900535583
},
{
"label": "POSITIVE",
"score": 0.002452869201079011
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "The exchange rate for my withdrawal was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996151924133301
},
{
"label": "POSITIVE",
"score": 0.00038480700459331274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "How can I link the new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981132745742798
},
{
"label": "POSITIVE",
"score": 0.0018867565086111426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "The rate applied to my purchase in a foreign currency was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996912479400635
},
{
"label": "POSITIVE",
"score": 0.00030881643760949373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "How to I switch my money for the money used in another country?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995688796043396
},
{
"label": "POSITIVE",
"score": 0.0004311526718083769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null | null |
{
"text": "Where can I get a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992371797561646
},
{
"label": "POSITIVE",
"score": 0.0007628734456375241
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null | null |
{
"text": "I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently."
} | [
{
"label": "NEGATIVE",
"score": 0.990679919719696
},
{
"label": "POSITIVE",
"score": 0.009320080280303955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "There is a fee from a transfer that is not supposed to be here!"
} | [
{
"label": "NEGATIVE",
"score": 0.9994828701019287
},
{
"label": "POSITIVE",
"score": 0.0005171127268113196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "I normally have no issues making transfers, so why am I suddenly being told it is not possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965752959251404
},
{
"label": "POSITIVE",
"score": 0.003424684051424265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "Can someone in the US have a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981671571731567
},
{
"label": "POSITIVE",
"score": 0.0018327832221984863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null | null |
{
"text": "You operate in which countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929108023643494
},
{
"label": "POSITIVE",
"score": 0.007089235819876194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null | null |
{
"text": "For the identity check, what kind of documents do I need to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.997927188873291
},
{
"label": "POSITIVE",
"score": 0.002072821371257305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "I deposited a cheque, but the balance hasn't changed yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9953180551528931
},
{
"label": "POSITIVE",
"score": 0.004681987222284079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.999699592590332
},
{
"label": "POSITIVE",
"score": 0.0003003825549967587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "Can you tell me how long it takes for a new card to come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990571141242981
},
{
"label": "POSITIVE",
"score": 0.000942884071264416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "I don't think the charges made when I had currency exchanged are right."
} | [
{
"label": "NEGATIVE",
"score": 0.9971381425857544
},
{
"label": "POSITIVE",
"score": 0.0028618481010198593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "What should I do if someone else used my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999624490737915
},
{
"label": "POSITIVE",
"score": 0.0003754625213332474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null | null |
{
"text": "I attemped a transfer and it didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9993318915367126
},
{
"label": "POSITIVE",
"score": 0.0006681080558337271
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null | null |
{
"text": "What kind of charges should I expect to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956650137901306
},
{
"label": "POSITIVE",
"score": 0.004335062112659216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "my phone was lost"
} | [
{
"label": "NEGATIVE",
"score": 0.9997349381446838
},
{
"label": "POSITIVE",
"score": 0.0002651008835528046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "I do not have my pin yet"
} | [
{
"label": "NEGATIVE",
"score": 0.996842622756958
},
{
"label": "POSITIVE",
"score": 0.0031574247404932976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null | null |
{
"text": "I haven't received my transfer funds yet, where are they?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990559220314026
},
{
"label": "POSITIVE",
"score": 0.0009440489811822772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null | null |
{
"text": "How will I get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977593421936035
},
{
"label": "POSITIVE",
"score": 0.002240656176581979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.9990239143371582
},
{
"label": "POSITIVE",
"score": 0.000976123905275017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "I didn't receive the correct amount of cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9997351765632629
},
{
"label": "POSITIVE",
"score": 0.00026486566639505327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null | null |
{
"text": "Can I add money to my account with cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985950589179993
},
{
"label": "POSITIVE",
"score": 0.001404899638146162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null | null |
{
"text": "How come my card payment has been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.999295711517334
},
{
"label": "POSITIVE",
"score": 0.0007042373763397336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "What does it mean if it says that my payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986585378646851
},
{
"label": "POSITIVE",
"score": 0.0013414262793958187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null | null |
{
"text": "When can I expect the transfer to be complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944139719009399
},
{
"label": "POSITIVE",
"score": 0.005586008541285992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null | null |
{
"text": "Transfer could not be completed due to being declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9992194175720215
},
{
"label": "POSITIVE",
"score": 0.0007805419154465199
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "What is the reason for the identity check"
} | [
{
"label": "NEGATIVE",
"score": 0.9747953414916992
},
{
"label": "POSITIVE",
"score": 0.02520468272268772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "I am having issues using contactless payments, could my card be damaged?"
} | [
{
"label": "NEGATIVE",
"score": 0.998238205909729
},
{
"label": "POSITIVE",
"score": 0.0017617581179365516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null | null |
{
"text": "Asked for $100 but only got $20. Why would this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989915490150452
},
{
"label": "POSITIVE",
"score": 0.0010084703098982573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null | null |
{
"text": "What is this cash withdrawal on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990907907485962
},
{
"label": "POSITIVE",
"score": 0.000909224443603307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't."
} | [
{
"label": "NEGATIVE",
"score": 0.9992389678955078
},
{
"label": "POSITIVE",
"score": 0.0007611046312376857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "What is the refund process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972679615020752
},
{
"label": "POSITIVE",
"score": 0.0027320096269249916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "I have a charge I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9345394968986511
},
{
"label": "POSITIVE",
"score": 0.06546047329902649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "Why did my top-up fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997374415397644
},
{
"label": "POSITIVE",
"score": 0.0002625279885251075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null | null |
{
"text": "I need to make a purchase online, where is my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996103644371033
},
{
"label": "POSITIVE",
"score": 0.00038968841545283794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "How do I delete an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995586276054382
},
{
"label": "POSITIVE",
"score": 0.0004413460846990347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "When I went to $100, all the machine would give me was $20."
} | [
{
"label": "NEGATIVE",
"score": 0.9975807666778564
},
{
"label": "POSITIVE",
"score": 0.0024192272685468197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null | null |
{
"text": "what steps do i do to get a real card"
} | [
{
"label": "NEGATIVE",
"score": 0.9872720837593079
},
{
"label": "POSITIVE",
"score": 0.012727883644402027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null | null |
{
"text": "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.99616539478302
},
{
"label": "POSITIVE",
"score": 0.003834590082988143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "How do I link one of your card that I already have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969923496246338
},
{
"label": "POSITIVE",
"score": 0.0030076326802372932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "When will my transfer arrive from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981278777122498
},
{
"label": "POSITIVE",
"score": 0.0018721563974395394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null | null |
{
"text": "I looked at my statement and found a payment I and found a mistake."
} | [
{
"label": "NEGATIVE",
"score": 0.9990764856338501
},
{
"label": "POSITIVE",
"score": 0.0009234766475856304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "Why am I being told this transfer will not go thru"
} | [
{
"label": "NEGATIVE",
"score": 0.9989724159240723
},
{
"label": "POSITIVE",
"score": 0.0010275680106133223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "how do i get the card linked"
} | [
{
"label": "NEGATIVE",
"score": 0.9939547181129456
},
{
"label": "POSITIVE",
"score": 0.006045315880328417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "My top-up funds aren't available yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9983892440795898
},
{
"label": "POSITIVE",
"score": 0.0016107638366520405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "Which cards are accepted for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9664981961250305
},
{
"label": "POSITIVE",
"score": 0.03350179269909859
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "How to modify my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9908525347709656
},
{
"label": "POSITIVE",
"score": 0.009147419594228268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "Can I put my old card back in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999413251876831
},
{
"label": "POSITIVE",
"score": 0.0005868104635737836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "Why do I have to give you my drivers license"
} | [
{
"label": "NEGATIVE",
"score": 0.9986586570739746
},
{
"label": "POSITIVE",
"score": 0.0013412786647677422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "Is there any way to see my card in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994843006134033
},
{
"label": "POSITIVE",
"score": 0.0005157103878445923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "can i use my app to get a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9965987801551819
},
{
"label": "POSITIVE",
"score": 0.0034012137912213802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "I want to use cash to top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9975591897964478
},
{
"label": "POSITIVE",
"score": 0.0024408476892858744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null | null |
{
"text": "Why isn't my Google Pay top up working for me? Did I do something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994008541107178
},
{
"label": "POSITIVE",
"score": 0.0005991259822621942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null | null |
{
"text": "Does it cost money to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984467625617981
},
{
"label": "POSITIVE",
"score": 0.0015532270772382617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "My passcode won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999775230884552
},
{
"label": "POSITIVE",
"score": 0.00022477141465060413
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null | null |
{
"text": "I sent money and the recipient has not received their money after two weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.9974992871284485
},
{
"label": "POSITIVE",
"score": 0.0025007606018334627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "I didn't receive the amount of cash I requested for the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9993261098861694
},
{
"label": "POSITIVE",
"score": 0.0006739217205904424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null | null |
{
"text": "How do you decide what the exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987742304801941
},
{
"label": "POSITIVE",
"score": 0.0012256988557055593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "Why did I get charged more than once?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945237636566162
},
{
"label": "POSITIVE",
"score": 0.005476277321577072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "I could only take the amount of money that was available to me which was less then I expected."
} | [
{
"label": "NEGATIVE",
"score": 0.9992151260375977
},
{
"label": "POSITIVE",
"score": 0.0007848237873986363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null | null |
{
"text": "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996225833892822
},
{
"label": "POSITIVE",
"score": 0.0003773756034206599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "My card hasn't arrived yet. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980508089065552
},
{
"label": "POSITIVE",
"score": 0.0019492537248879671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null | null |
{
"text": "Is there a charge for getting my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988139867782593
},
{
"label": "POSITIVE",
"score": 0.001186076202429831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null | null |
{
"text": "The card payment I made didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997566342353821
},
{
"label": "POSITIVE",
"score": 0.00024339804076589644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "I am unhappy with an item I bought. How do I get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997740387916565
},
{
"label": "POSITIVE",
"score": 0.00022591314336750656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996058344841003
},
{
"label": "POSITIVE",
"score": 0.00039420416578650475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "Someone made a mistake on my money transfer because I was charged extra fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9996929168701172
},
{
"label": "POSITIVE",
"score": 0.00030712521402165294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "Where is my virtual card located?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988873600959778
},
{
"label": "POSITIVE",
"score": 0.0011125983437523246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "What to do if my card is about to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983105659484863
},
{
"label": "POSITIVE",
"score": 0.0016894466243684292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null | null |
{
"text": "A shop I go to didn't let me pay."
} | [
{
"label": "NEGATIVE",
"score": 0.9991163611412048
},
{
"label": "POSITIVE",
"score": 0.0008836055058054626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives"
} | [
{
"label": "NEGATIVE",
"score": 0.999299168586731
},
{
"label": "POSITIVE",
"score": 0.0007008162210695446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null | null |
{
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986376166343689
},
{
"label": "POSITIVE",
"score": 0.0013623519334942102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "After purchasing an item I noticed the exchange rate was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9996993541717529
},
{
"label": "POSITIVE",
"score": 0.0003006157639902085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "What is your maximum top up limit per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9730418920516968
},
{
"label": "POSITIVE",
"score": 0.026958094909787178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null | null |
{
"text": "What caused my transfer to fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997475743293762
},
{
"label": "POSITIVE",
"score": 0.0002524340234231204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null | null |
{
"text": "Can I change my PIN at any cash machines?"
} | [
{
"label": "NEGATIVE",
"score": 0.999215841293335
},
{
"label": "POSITIVE",
"score": 0.000784174189902842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null | null |
{
"text": "My card is not able to be activated how do I get it to work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999752938747406
},
{
"label": "POSITIVE",
"score": 0.0002470978652127087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991058707237244
},
{
"label": "POSITIVE",
"score": 0.0008941525011323392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "How can I change the currency I'm exchanging from AUD to GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994723200798035
},
{
"label": "POSITIVE",
"score": 0.0005277389427646995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null | null |
{
"text": "How do I link my card in the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9934671521186829
},
{
"label": "POSITIVE",
"score": 0.006532808765769005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "I just checked my statement and saw a $1 charge, why is it there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988120794296265
},
{
"label": "POSITIVE",
"score": 0.0011879559606313705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "Do I have to pay for a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990472197532654
},
{
"label": "POSITIVE",
"score": 0.0009527407237328589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "Can I have a supplementary card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966930150985718
},
{
"label": "POSITIVE",
"score": 0.0033069734927266836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "I am not able to make a purchase because there is an issue with my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996483325958252
},
{
"label": "POSITIVE",
"score": 0.00035166076850146055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "Declined, transfer not completed."
} | [
{
"label": "NEGATIVE",
"score": 0.999308705329895
},
{
"label": "POSITIVE",
"score": 0.0006913210381753743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "Can I get a Visa from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9910336136817932
},
{
"label": "POSITIVE",
"score": 0.00896636676043272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "I received a transfer in GBP how do I change it to a different currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.998672604560852
},
{
"label": "POSITIVE",
"score": 0.0013273729709908366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null | null |
{
"text": "Why did I get charged for a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982927441596985
},
{
"label": "POSITIVE",
"score": 0.0017072390764951706
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
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