inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null | search_keywords
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "I moved and need to change my personal information."
} | [
{
"label": "NEGATIVE",
"score": 0.07569274306297302
},
{
"label": "POSITIVE",
"score": 0.9243072867393494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "Why is your exchange rate so bad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997861981391907
},
{
"label": "POSITIVE",
"score": 0.0002138290146831423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account."
} | [
{
"label": "NEGATIVE",
"score": 0.9846864938735962
},
{
"label": "POSITIVE",
"score": 0.01531349215656519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null | null |
{
"text": "Let me know what the steps for the identity checks are"
} | [
{
"label": "NEGATIVE",
"score": 0.9911035299301147
},
{
"label": "POSITIVE",
"score": 0.008896445855498314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "How can I create a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995063543319702
},
{
"label": "POSITIVE",
"score": 0.0004936718032695353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null | null |
{
"text": "Do you supply both Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.983625054359436
},
{
"label": "POSITIVE",
"score": 0.016374967992305756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "How can I add a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986910223960876
},
{
"label": "POSITIVE",
"score": 0.0013090071734040976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "My card won't let me withdraw money."
} | [
{
"label": "NEGATIVE",
"score": 0.0019732145592570305
},
{
"label": "POSITIVE",
"score": 0.9980267882347107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "Is it possible to hold money in multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958227872848511
},
{
"label": "POSITIVE",
"score": 0.004177218768745661
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null | null |
{
"text": "What do I do if I detect fraudulent use on my car?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992523789405823
},
{
"label": "POSITIVE",
"score": 0.0007475693128071725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null | null |
{
"text": "I used the wrong account number!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996659755706787
},
{
"label": "POSITIVE",
"score": 0.00033408773015253246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null | null |
{
"text": "Why have I been charged a fee for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987892508506775
},
{
"label": "POSITIVE",
"score": 0.0012107532238587737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "Is there a reason why my card was declined when I attempted to withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995108842849731
},
{
"label": "POSITIVE",
"score": 0.0004890881828032434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "After my card expires what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9887202382087708
},
{
"label": "POSITIVE",
"score": 0.011279726400971413
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null | null |
{
"text": "My card isn't working at all. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996482133865356
},
{
"label": "POSITIVE",
"score": 0.00035175331868231297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null | null |
{
"text": "How do I replace my card before it expires next month?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984661340713501
},
{
"label": "POSITIVE",
"score": 0.0015339524252340198
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null | null |
{
"text": "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.0005002538673579693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null | null |
{
"text": "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996658563613892
},
{
"label": "POSITIVE",
"score": 0.0003340928233228624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "Why would you decline my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985142350196838
},
{
"label": "POSITIVE",
"score": 0.001485730754211545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "I am inquiring about a $1 charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9914352297782898
},
{
"label": "POSITIVE",
"score": 0.008564770221710205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through."
} | [
{
"label": "NEGATIVE",
"score": 0.9993519186973572
},
{
"label": "POSITIVE",
"score": 0.0006480751908384264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null | null |
{
"text": "I need assistance with understanding which fiat currencies that you support."
} | [
{
"label": "NEGATIVE",
"score": 0.9642658829689026
},
{
"label": "POSITIVE",
"score": 0.03573409095406532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null | null |
{
"text": "What can I do if I lost my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.0003111636033281684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null | null |
{
"text": "I think someone else is using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9984546899795532
},
{
"label": "POSITIVE",
"score": 0.001545286737382412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null | null |
{
"text": "Could my daughter open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986074566841125
},
{
"label": "POSITIVE",
"score": 0.0013926033861935139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null | null |
{
"text": "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying."
} | [
{
"label": "NEGATIVE",
"score": 0.00680746603757143
},
{
"label": "POSITIVE",
"score": 0.9931924939155579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "Do you know how to change my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982379674911499
},
{
"label": "POSITIVE",
"score": 0.0017619821010157466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null | null |
{
"text": "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything."
} | [
{
"label": "NEGATIVE",
"score": 0.9995470643043518
},
{
"label": "POSITIVE",
"score": 0.00045294215669855475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "Can I edit my personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985104203224182
},
{
"label": "POSITIVE",
"score": 0.0014895499916747212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "Is there a way to recover my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995344877243042
},
{
"label": "POSITIVE",
"score": 0.00046551934792660177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null | null |
{
"text": "I need to cancel a purchase that I made the other day."
} | [
{
"label": "NEGATIVE",
"score": 0.9996718168258667
},
{
"label": "POSITIVE",
"score": 0.00032818695763126016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "My exchange rate is wrong when I get cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9997074007987976
},
{
"label": "POSITIVE",
"score": 0.00029256087145768106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "No Visa please. I want to continue with Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9976407289505005
},
{
"label": "POSITIVE",
"score": 0.0023593376390635967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "How many disposable cards am I allowed to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.999357283115387
},
{
"label": "POSITIVE",
"score": 0.0006427207263186574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "I sent money to a person and they haven't received the payment yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992794394493103
},
{
"label": "POSITIVE",
"score": 0.0007205838919617236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "Can another family member hold a card for this account in addition to mine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987359642982483
},
{
"label": "POSITIVE",
"score": 0.0012640757486224174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "Please explain why my top-up didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.990001916885376
},
{
"label": "POSITIVE",
"score": 0.009998135268688202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null | null |
{
"text": "I must change my PIN as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9993011951446533
},
{
"label": "POSITIVE",
"score": 0.0006988235400058329
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null | null |
{
"text": "Why would a cash withdrawal be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007911899592727423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null | null |
{
"text": "There is money missing from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997238516807556
},
{
"label": "POSITIVE",
"score": 0.0002761057985480875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "why did my payment revert"
} | [
{
"label": "NEGATIVE",
"score": 0.9982189536094666
},
{
"label": "POSITIVE",
"score": 0.0017810616409406066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "I tried transferring money to a beneficiary, however, I was unsuccessful."
} | [
{
"label": "NEGATIVE",
"score": 0.9994295239448547
},
{
"label": "POSITIVE",
"score": 0.00057042739354074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "I need to change my name, since i just got married"
} | [
{
"label": "NEGATIVE",
"score": 0.9986934065818787
},
{
"label": "POSITIVE",
"score": 0.001306556980125606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "I can't remember my password."
} | [
{
"label": "NEGATIVE",
"score": 0.999305009841919
},
{
"label": "POSITIVE",
"score": 0.000694948888849467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null | null |
{
"text": "Is there a reason my top-up has been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996699094772339
},
{
"label": "POSITIVE",
"score": 0.0003301521355751902
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "Can you please disable my current account."
} | [
{
"label": "NEGATIVE",
"score": 0.9990423321723938
},
{
"label": "POSITIVE",
"score": 0.000957593962084502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "How can I Use thereto-top option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989269375801086
},
{
"label": "POSITIVE",
"score": 0.0010730462381616235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null | null |
{
"text": "always exchanging currencies, do you offer a discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9156306385993958
},
{
"label": "POSITIVE",
"score": 0.08436933904886246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "When are cards shipped?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985846281051636
},
{
"label": "POSITIVE",
"score": 0.001415373058989644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9934700727462769
},
{
"label": "POSITIVE",
"score": 0.0065299225971102715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "From what countries can I use an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977157115936279
},
{
"label": "POSITIVE",
"score": 0.0022843307815492153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null | null |
{
"text": "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.999698281288147
},
{
"label": "POSITIVE",
"score": 0.0003017825074493885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "I couldn't complete card activation."
} | [
{
"label": "NEGATIVE",
"score": 0.9995753169059753
},
{
"label": "POSITIVE",
"score": 0.0004247325414326042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "What do I do if I see a transaction on my card that I don't recall making?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987900853157043
},
{
"label": "POSITIVE",
"score": 0.0012099065352231264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "Can I use a transfer to receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.000623424886725843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null | null |
{
"text": "Can you help me activate my card"
} | [
{
"label": "NEGATIVE",
"score": 0.0684133991599083
},
{
"label": "POSITIVE",
"score": 0.9315866231918335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "Why have I not received my PIN"
} | [
{
"label": "NEGATIVE",
"score": 0.9959989786148071
},
{
"label": "POSITIVE",
"score": 0.004001007881015539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null | null |
{
"text": "Do you have a list of the cards and currencies supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960424900054932
},
{
"label": "POSITIVE",
"score": 0.003957541659474373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9974914789199829
},
{
"label": "POSITIVE",
"score": 0.0025085564702749252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "I am still currently waiting for the cash that has been deposited into the account this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9981198906898499
},
{
"label": "POSITIVE",
"score": 0.0018800264224410057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "I've never been to that store. That's a fraudulent charge."
} | [
{
"label": "NEGATIVE",
"score": 0.9956272840499878
},
{
"label": "POSITIVE",
"score": 0.004372664727270603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "There's an unauthorized direct debit in my app."
} | [
{
"label": "NEGATIVE",
"score": 0.9987385869026184
},
{
"label": "POSITIVE",
"score": 0.0012613965664058924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "Transaction showing up many times."
} | [
{
"label": "NEGATIVE",
"score": 0.6622787714004517
},
{
"label": "POSITIVE",
"score": 0.33772119879722595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "Can I have a duplicate second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994988441467285
},
{
"label": "POSITIVE",
"score": 0.0005011625471524894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "I am not satisfied with your service. Close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996781349182129
},
{
"label": "POSITIVE",
"score": 0.0003218778292648494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "Why is there a fee for getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986295700073242
},
{
"label": "POSITIVE",
"score": 0.0013704526936635375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "What cash machines will let me change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989374279975891
},
{
"label": "POSITIVE",
"score": 0.001062533468939364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null | null |
{
"text": "I got a new card and can't find where to link it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995588660240173
},
{
"label": "POSITIVE",
"score": 0.00044116267235949636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "Why couldn't I make a withdrawal from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984630346298218
},
{
"label": "POSITIVE",
"score": 0.0015369347529485822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "How can I pay for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990060925483704
},
{
"label": "POSITIVE",
"score": 0.0009939015144482255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "I'm panicking! I lost my card! Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996768236160278
},
{
"label": "POSITIVE",
"score": 0.0003232194867450744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null | null |
{
"text": "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996380805969238
},
{
"label": "POSITIVE",
"score": 0.00036186209763400257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "beneficiary transfer problems?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992198944091797
},
{
"label": "POSITIVE",
"score": 0.0007800488383509219
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "Are you able to delete my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992331266403198
},
{
"label": "POSITIVE",
"score": 0.0007668603211641312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.01330486312508583
},
{
"label": "POSITIVE",
"score": 0.9866951704025269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null | null |
{
"text": "I don't think the transaction has gone through, so can I cancel a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994445443153381
},
{
"label": "POSITIVE",
"score": 0.0005553989321924746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null | null |
{
"text": "Will my pin number be sent with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978306889533997
},
{
"label": "POSITIVE",
"score": 0.0021692789159715176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null | null |
{
"text": "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller."
} | [
{
"label": "NEGATIVE",
"score": 0.9984229803085327
},
{
"label": "POSITIVE",
"score": 0.0015770565951243043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "This stupid system is not letting me prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997772574424744
},
{
"label": "POSITIVE",
"score": 0.00022280350094661117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null | null |
{
"text": "I have a missing refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9996340274810791
},
{
"label": "POSITIVE",
"score": 0.0003659557842183858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "How will I know what the exchange rate is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987860321998596
},
{
"label": "POSITIVE",
"score": 0.001213951501995325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "How can I edit my personal details in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992913007736206
},
{
"label": "POSITIVE",
"score": 0.0007086647092364728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987107515335083
},
{
"label": "POSITIVE",
"score": 0.001289209583774209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "How can a payment be declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9919493198394775
},
{
"label": "POSITIVE",
"score": 0.008050658740103245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "Can I possibly change my currency to another?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991104006767273
},
{
"label": "POSITIVE",
"score": 0.0008895699866116047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null | null |
{
"text": "I want to open an account for my children"
} | [
{
"label": "NEGATIVE",
"score": 0.031276244670152664
},
{
"label": "POSITIVE",
"score": 0.968723714351654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null | null |
{
"text": "Am I able to track the card that was just sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978391528129578
},
{
"label": "POSITIVE",
"score": 0.0021608397364616394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null | null |
{
"text": "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996587038040161
},
{
"label": "POSITIVE",
"score": 0.00034133149893023074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "Why is there an extra charge of 1 dollar on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987528324127197
},
{
"label": "POSITIVE",
"score": 0.0012471206719055772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "$1 charge in transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9591081142425537
},
{
"label": "POSITIVE",
"score": 0.040891848504543304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "app malfunctioning, does not know its me"
} | [
{
"label": "NEGATIVE",
"score": 0.9996423721313477
},
{
"label": "POSITIVE",
"score": 0.00035759375896304846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null | null |
{
"text": "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?"
} | [
{
"label": "NEGATIVE",
"score": 0.9921402335166931
},
{
"label": "POSITIVE",
"score": 0.007859766483306885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "How can my new card be renewed?"
} | [
{
"label": "NEGATIVE",
"score": 0.998975396156311
},
{
"label": "POSITIVE",
"score": 0.0010246357414871454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "Card payment is showing as pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9594588279724121
},
{
"label": "POSITIVE",
"score": 0.04054122418165207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null | null |
{
"text": "Is it possible to have a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976122379302979
},
{
"label": "POSITIVE",
"score": 0.002387737389653921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "Why was I charged for withdrawing cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982312321662903
},
{
"label": "POSITIVE",
"score": 0.0017687827348709106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967089891433716
},
{
"label": "POSITIVE",
"score": 0.0032910192385315895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "What is the extra €1 on my statement for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9892704486846924
},
{
"label": "POSITIVE",
"score": 0.010729481466114521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "Why was there an extra charge because I used my card to pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992086291313171
},
{
"label": "POSITIVE",
"score": 0.0007914184243418276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.0002977943222504109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null | null |