problem with video creation

#9
by audiovideofan - opened

the new system is cool. but it dit not work very well

I logged in the first time and I had 15 points.

I created the first video, but I had some browser problems. I had to start the browser again and I logged in again.

The video was not finished but 5 point were gone.

I tried to create the video again. But it did now work. I do not know why. 5 points gone

I tried it again. But the same. Video was not created and 5 points gone.

I made a screenshot ! Please check.
screenshot dokdo.jpg

the new system is cool. but it dit not work very well

I logged in the first time and I had 15 points.

I created the first video, but I had some browser problems. I had to start the browser again and I logged in again.

The video was not finished but 5 point were gone.

I tried to create the video again. But it did now work. I do not know why. 5 points gone

I tried it again. But the same. Video was not created and 5 points gone.

I made a screenshot ! Please check.
screenshot dokdo.jpg

We’ve checked our server logs and confirmed that your video was successfully generated. It appears you lost your session due to a browser or network issue on your end. Please provide your email address, and we’ll be happy to recharge your points.

cool ! great thanks

my email address is [email protected]

please check also your emails at gmail. I send you a message about points

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